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Google releases past reviews as new, which may have significant impact to your brand’s perception online
Friday, March 17, 2023
Kyle Harris
In February 2023, Google announced that it would reinstate reviews that were mistakenly removed by a spam filter. Google acknowledged the issue and stated that it would work on reinstating these...
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Listen up, business leaders: Online reviews aren’t just for consumers and can drive business performance
Wednesday, March 08, 2023
Zoran Dobrijevic
Online reviews are an important tool for consumers in today’s digital age. Reviews help customers make informed decisions before making a purchase and give insight into the quality of the...
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Google launches major “helpful content” algorithm update
Wednesday, August 31, 2022
Zoran Dobrijevic
Even during the laziest days of late summer, the world of local search keeps turning. In fact, this August brought more than its fair share of major changes and noticeable updates. Here’s all...
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Google calls time on the GBP app and fights back against a new review scam
Thursday, August 04, 2022
Zoran Dobrijevic
The world of local search rang in the changes this July. Google was particularly active as it bade farewell to a major app, pushed out a few new features, and took steps to counteract a particularly...
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Google Business Profile adds new LGBTQ+ attribute
Monday, July 04, 2022
Kirk S
In a move dedicated exclusively to businesses owned by the LGBTQ+ community, Google has now announced a brand new attribute for Google Business Profile (GBP, formerly known as Google My Business)....
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Google updates its algorithm and Meta fights fake reviews
Thursday, June 30, 2022
Zoran Dobrijevic
The sun is shining, the birds are singing, and there’s lots to catch up on from the world of local search. These are all the changes, updates, and announcements you need to know. Google...
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Google highlights Q&A content on Maps and asks Local Guides to update old reviews
Tuesday, May 31, 2022
Zoran Dobrijevic
May saw the arrival of many updates in local search. Some are major, others are minor, and at least one of them is set to demonstrate the extraordinary value of user reviews. Here’s all the...
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Revealed: Industry benchmarks for customer reviews in 2022
Tuesday, May 10, 2022
Zoran Dobrijevic
It has been especially difficult for businesses to evaluate if they meet benchmarks for online reputation management over the past two years. Year-over-year analyses have relied on frustratingly...
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“Open now near me” searches grow 400% in one year
Friday, April 29, 2022
Zoran Dobrijevic
As always, change is afoot in local search. Join us for a whistle-stop tour through all the updates you need to know, from a significant new search trend to a big shake-up in local ranking factors....
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The Local Product Feed is now a major ranking factor on Google
Thursday, April 14, 2022
Zoran Dobrijevic
For the last 10 years and particularly since the onset of the pandemic, Google has tried to compete with Amazon by offering its own unique online shopping experience. Unlike Amazon, which mails you...
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