Blog

Caring Isn’t Creepy: Personalisation in the Travel Industry
Tuesday, July 16, 2019
Sari Stein
On a recent business trip, I was greeted at my hotel check-in desk with a pleasant surprise: “Thanks for staying with us again, Ms. Stein. As usual, we’ve provided you with a feather-free...
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How to Deliver Authentic Travel Experiences through Localisation and Personalisation
Tuesday, June 18, 2019
Winnie Tran
If you scroll through the #travel hashtag on Instagram at this very moment, you will find almost 400 million posts showcasing various places, faces, and landmarks from around the world. But take a...
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The Future of Tech: 4 Key Insights from the 2019 Collision Conference
Thursday, May 30, 2019
DAC
With 25,000+ attendees from 125 countries, 900+ journalists, 3,750+ CEOs and a long list of speakers from groundbreaking startups and Fortune 500 companies, Collision is one of the fastest growing...
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How to Engage Independent Travellers in the Digital Age
Wednesday, May 29, 2019
Marina Azmy
Click. Click. Click. Click. The familiar sound of convenience. But do you remember what it was like planning a trip before the internet was a thing? No websites, no apps, no e-tickets, no online...
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6 Things We Learned at Adobe Summit 2019
Thursday, April 18, 2019
Dan Temby
Adobe Summit has come and gone for another year. Having been fortunate enough to experience the evolution of this event over many years, it is apparent to us that Summit has quickly elevated beyond a...
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Staying Power: The Importance of Review Management for Hotels
Tuesday, April 16, 2019
Marina Azmy
Gone are the days of consumers complaining to no avail. Thanks to the advent of the internet and social media, customer complaints no longer fall on deaf ears—quite the opposite, in fact. Nowadays,...
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Retail Therapy and the Power of the Impulse Buy
Tuesday, April 02, 2019
Winnie Tran
Retail therapy can be defined as the act of shopping with the sole purpose of improving one’s mood or disposition. We’ve all been there—buying things on impulse to relieve stress after...
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Humility in the Workplace: A Q&A with Best Buy’s Matt Povse
Tuesday, January 29, 2019
Kimberley Carrera
In this exclusive Insider Q&A, DAC caught up with Matt Povse, Senior Vice President of Retail and Geek Squad Services at Best Buy Canada to discuss how creating positive work cultures can empower...
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How to Respect Data Privacy in the Digital Age
Tuesday, January 22, 2019
Jenna Watson
In today’s fully digital world, new laws such as GDPR in the EU and the California Consumer Privacy Act of 2018 (which goes into effect in 2020) aim to allow consumers to not only opt out of...
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3 Strategies to Drive Lead Gen in Higher Education
Thursday, November 29, 2018
Lia Madray
With global competition and rising acquisition costs, there’s no question that the digital age has made student enrollment a Sisyphean task for higher education brands. Up against local,...
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