The future isn’t 100% digital: it’s omnichannel, with seamless online and in-person customer experiences. Yet in 2021, most B2C strategies are still unprepared for this shift. Hall of Fame keynote speaker Jay Baer explains:
To light the way forward, we commissioned Forrester Consulting to not only explore why physical experiences still matter but reveal practical ways to upgrade your brand’s omnichannel potential. Get your free study today.
When is a shop more than a shop? Explore experiential retail and learn how innovators are pioneering a new world of “retailtainment” in the digital age.GET YOUR WHITE PAPER