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AI in customer service: Creating positive brand experiences
Monday, March 04, 2024
In today’s digital age, customer reviews on platforms like Google and Facebook play a critical role in businesses’ reputation and success. These are two of the most influential platforms...
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5 ways to use bad reviews to your advantage
Wednesday, June 08, 2022
Courtney Hardwick
When it comes to reputation management, customer reviews are everything. Not only are they free content and marketing for your brand, but they can also help increase search engine ranking, drive...
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