Blog

Podcast rewind: 4 predictions about the death of the website
Wednesday, April 28, 2021
David Welsh
Phone booths. Floppy disks. Pagers. MySpace. Almost every obsolete innovation was once considered an indispensable daily essential that would last as long as the world kept turning. But look at them...
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3 key findings from Forrester’s omnichannel study on behalf of DAC
Tuesday, April 20, 2021
David Welsh
Omnichannel offers seamless, continuous customer experiences across online and offline touch points. If you get it right, you’ll drive both customer and financial growth. But if you get...
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Podcast rewind: Jay Baer’s 5 priceless insights into customer experience
Tuesday, March 16, 2021
David Welsh
In the latest episode of Inside the Funnel, Dan, Nasser, and Jenna set their sights on one of digital marketing’s most elusive and nuanced topics: customer experience (CX). And who better to...
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Podcast rewind: 3 lessons learned about digital transformation
Wednesday, February 24, 2021
David Welsh
Digital transformation is one of the business world’s most misconstrued concepts. But if it doesn’t mean getting a new marketing stack or moving from carbon paper to Excel, what does it...
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Podcast rewind: 4 takeaways from our omnichannel episode
Thursday, January 21, 2021
David Welsh
Hold on a second… Didn’t we resolve this whole “omnichannel” thing seven or eight years ago? Well, yes and no. Though a decade has passed since omnichannel first entered the...
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2021 predictions: 5 developments to factor into your digital strategy
Tuesday, December 22, 2020
DAC
Part three of our predictions series brings us to digital strategy–where decisions are driven by data, research reveals surprising truths, and there’s no such thing as too much coffee. Join...
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Video: Further dispatches from the DMFS Virtual Summit 2020
Wednesday, December 02, 2020
Erika Halili
Having recently presented on digital experiences in the era of local lockdowns at the Toronto edition of the Digital Marketing for Financial Services (DMFS) Virtual Summit, we were honored to be...
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Podcasting is the new radio—and it offers priceless opportunities
Wednesday, October 21, 2020
Marina Azmy
Like the sense of suspense in an old time radio drama, digital audio has been steadily establishing prominence over the past decade. According to eMarketer, in fact, digital audio accounted for most...
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DAC at the Digital Marketing for Financial Services Virtual Summit 2020
Tuesday, October 13, 2020
Erika Halili
The Digital Marketing for Financial Services (DMFS) Virtual Summit connects leaders, experts, and professionals from the dynamic financial services sector across North America, serving as a melting...
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Webinar recap: How social analytics can make you a thought leader
Wednesday, October 07, 2020
Lynn Duffy
I recently had the pleasure to be a part of the NetBase Quid Virtual World Tour, where I explained how companies can gain valuable insights from social analytics platforms. As you may know, use cases...
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