Blog

3 Key Takeaways from Retail West Vancouver 2019
Monday, October 28, 2019
Justin Teng
On October 16, 2019, leaders from Western Canada’s most exciting retail brands took the stage during the Retail Council of Canada’s Retail West 2019 Conference at Vancouver’s Hyatt Regency. The...
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3 Ways Restaurants Can Use Data to Their Advantage
Tuesday, October 08, 2019
Marina Azmy
“The evolution of relevance will be data,” said Ryan Ostrom, former Chief Digital Officer at KFC, at the Collision tech conference back in May. So, how is data analytics reshaping the restaurant...
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Global Brand, Local Flavor: How Restaurants Cater to National Tastes
Tuesday, August 20, 2019
Winnie Tran
Playwright George Bernard Shaw once said that there is no sincerer love than the love of food. Judging by the steady growth of the global fast food market—with a compound annual growth rate of 5%,...
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Caring Isn’t Creepy: Personalization in the Travel Industry
Tuesday, July 16, 2019
Sari Stein
On a recent business trip, I was greeted at my hotel check-in desk with a pleasant surprise: “Thanks for staying with us again, Ms. Stein. As usual, we’ve provided you with a feather-free...
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How to Deliver Authentic Travel Experiences through Localization and Personalization
Tuesday, June 18, 2019
Winnie Tran
If you scroll through the #travel hashtag on Instagram at this very moment, you will find more than 400 million posts showcasing various places, faces, and landmarks from around the world. But take a...
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How to Engage Independent Travelers in the Digital Age
Tuesday, June 11, 2019
Marina Azmy
Click. Click. Click. Click. The familiar sound of convenience. But do you remember what it was like planning a trip before the internet was a thing? No websites, no apps, no e-tickets, no online...
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The Future of Tech: 4 Key Insights from the 2019 Collision Conference
Thursday, May 30, 2019
DAC
With 25,000+ attendees from 125 countries, 900+ journalists, 3,750+ CEOs and a long list of speakers from groundbreaking startups and Fortune 500 companies, Collision is one of the fastest growing...
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6 Things We Learned at Adobe Summit 2019
Thursday, April 18, 2019
Dan Temby
Adobe Summit has come and gone for another year. Having been fortunate enough to experience the evolution of this event over many years, it is apparent to us that Summit has quickly elevated beyond a...
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Staying Power: The Importance of Review Management for Hotels
Tuesday, April 16, 2019
Marina Azmy
Gone are the days of consumers complaining to no avail. Thanks to the advent of the internet and social media, customer complaints no longer fall on deaf ears—quite the opposite, in fact. Nowadays,...
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Retail Therapy and the Power of the Impulse Buy
Tuesday, February 26, 2019
Winnie Tran
Retail therapy can be defined as the act of shopping with the sole purpose of improving one’s mood or disposition. We’ve all been there—buying things on impulse to relieve stress after...
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