Author Archives: Zoran Dobrijevic

November 2020 Local Search Roundup

An eventful year may be winding down, but there’s no such thing as a lull in local search. This month, Google pushed ahead with a few updates that have been months in the making—but it wasn’t all plain sailing for the search giant. All is revealed in our November roundup. Google reviews and replies fail […]

October 2020 Local Search Roundup

This month in local search, Google made great strides in call histories, review solicitation, and… haircuts? Let’s cut straight to the chase and break down exactly what you need to know about the latest updates in an industry that changes faster than any other. A new “Call History” feature for Google My Business Starting with […]

September 2020 Local Search Roundup

September was a mixed bag in local search. While Google’s COVID-related updates continued as expected, the search giant’s primary competitors—Apple and Bing—both adjusted their review integrations in a way that hurt a different big player in the review market. Unsurprisingly, the pandemic is prompting consumers to reconsider how they judge and choose businesses, so changes […]

August 2020 Local Search Roundup

Although there were few surprises this month in local search, Google released a number of significant updates as they lean in to plans they’ve been preparing all year—including changes in shopping, a greater emphasis on mobile page speed and reviews, and a smattering of new COVID-related mechanisms. None of these updates should come as a […]

Instantly boost your Google My Business rankings by removing spam

Googles finds more than 25 billion spam-filled pages every day. Last year, Google users submitted more than 230,000 reports of spam, 82% of which resulted in pages being taken down. Very simply, spam is part of the experience when it comes to internet staples like Google Maps and Google My Business (GMB)—but some suffer its […]

July 2020 Local Search Roundup

As the pandemic becomes business as usual, Google My Business (GMB) updates have gone from emergency hot-fixes to routine patches. This month has seen some quality-of-life improvements for both customers and businesses, while multiple improvements and iterations on updates from previous months have been rolled out. With the initial panic of crisis updates out of […]

How attributes are transforming Google My Business

Last year, most people were unaware of attributes despite them being a feature of Google My Business (GMB) in many business categories. They provided useful information to consumers (and some handy SEO side-effects) but were underutilised. It was not until the global onset of COVID-19 that Google attributes suddenly became a critical local optimisation strategy. […]

Google My Business: When to use secondary hours vs. nested locations

In June, Google announced that it would allow businesses to post a variety of secondary hours on their Google My Business (GMB) listings. For the first time, businesses were able to define and post special hours—such as grocery stores with dedicated senior-only shopping times or restaurants offering drive-through hours—separately from their standard operating hours. But […]

June 2020 Local Search Roundup

COVID-19 has demanded a number of updates to the local listings ecosystem, primarily to better communicate health and safety protocols with customers. Many of these changes, however, appear to be general improvements that have been precipitated by the pandemic but offer value that reaches far beyond crisis response. Expect these features to become mainstays even […]

May 2020 Local Search Roundup

Google’s updates are not slowing down. As we grow accustomed to life with COVID-19 and how to do business amid social distancing practices, updates to the local search ecosystem have stopped becoming stopgaps and are now full-fledged long-term changes. To ensure marketers are making the most out of these trying times, it is crucial to […]