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Google Business Profile adds new LGBTQ+ attribute
Monday, July 04, 2022
Kirk S
In a move dedicated exclusively to businesses owned by the LGBTQ+ community, Google has now announced a brand new attribute for Google Business Profile (GBP, formerly known as Google My Business)....
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Google updates its algorithm and Meta fights fake reviews
Thursday, June 30, 2022
The sun is shining, the birds are singing, and there’s lots to catch up on from the world of local search. These are all the changes, updates, and announcements you need to know. Google...
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Google highlights Q&A content on Maps and asks Local Guides to update old reviews
Tuesday, May 31, 2022
May saw the arrival of many updates in local search. Some are major, others are minor, and at least one of them is set to demonstrate the extraordinary value of user reviews. Here’s all the...
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Revealed: Industry benchmarks for customer reviews in 2022
Tuesday, May 10, 2022
It has been especially difficult for businesses to evaluate if they meet benchmarks for online reputation management over the past two years. Year-over-year analyses have relied on frustratingly...
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“Open now near me” searches grow 400% in one year
Friday, April 29, 2022
As always, change is afoot in local search. Join us for a whistle-stop tour through all the updates you need to know, from a significant new search trend to a big shake-up in local ranking factors....
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The Local Product Feed is now a major ranking factor on Google
Thursday, April 14, 2022
For the last 10 years and particularly since the onset of the pandemic, Google has tried to compete with Amazon by offering its own unique online shopping experience. Unlike Amazon, which mails you...
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What is reputation management?
Friday, April 08, 2022
Sara Kudlowsky
Consumers have tipped the balance of power. They have instant access to almost everything there is to know about any business—and can make or break brands through the collective power of reviews,...
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Google’s aggressive filtering rejects legitimate GBP customer reviews
Thursday, March 31, 2022
As Q1 2022 wraps up, the world of local search is once again evolving. Join us for a quick rundown of all the updates you need to know, including customer reviews being inadvertently nixed, UI...
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Google rolls out Pirate update and a host of Google Maps upgrades
Monday, February 28, 2022
In the world of local search, some updates are more significant than others. This month, we saw Google tinker with some settings, retire some features, and threaten some serious consequences with its...
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Google Business Profile enhances security and adds new shopping features
Monday, January 31, 2022
Time moves like lightning in local search, and there are already plenty of new developments in the first month of the year. Once again, it’s time to double check those Google Business Profile...
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