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Podcast rewind: 5 hot takes from Shingy, the fabled “Digital Prophet”
Wednesday, May 19, 2021
David Welsh
David “Shingy” Shing is always on the front foot. In fact, the only thing that precedes this modern marketing icon is his reputation as a forthright futurist, speaker, creative director,...
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April 2021 Local Search Roundup
Monday, May 03, 2021
Zoran Dobrijevic
As 2021 gets into full swing, so too do the changes in local search. Join us for a quick rundown of all the updates you need to know about, from enhanced delivery/pickup features to a shiny new local...
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Podcast rewind: 4 predictions about the death of the website
Wednesday, April 28, 2021
David Welsh
Phone booths. Floppy disks. Pagers. MySpace. Almost every obsolete innovation was once considered an indispensable daily essential that would last as long as the world kept turning. But look at them...
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How we’re making every day Earth Day
Thursday, April 22, 2021
“We have forgotten how to be good guests, how to walk lightly on the earth as its other creatures do.” –Barbara Ward As we celebrate Earth Day, we are reminded to be kinder to our...
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3 key findings from Forrester’s omnichannel study on behalf of DAC
Tuesday, April 20, 2021
David Welsh
Omnichannel offers seamless, continuous customer experiences across online and offline touch points. If you get it right, you’ll drive both customer and financial growth. But if you get...
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Rethink your tactics to turn virtual traffic into physical traffic
Thursday, April 15, 2021
Marc-Antoine Lemay
As businesses continue to navigate regional re-openings, lockdowns, and capacity limits, they are understandably focusing on adapting their physical stores to offer the best customer experience...
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What is Google Question Hub—and why is it a potential game-changer?
Tuesday, April 06, 2021
Nyo Logan
Google isn’t shy about letting us know what it wants. But in the increasingly important world of instant answers and FAQs, third-party vendors have stolen a march on the search giant, with...
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March 2021 Local Search Roundup
Thursday, April 01, 2021
Zoran Dobrijevic
An algorithm update, free listings on Google Hotels, and a shiny new “estimated cost” field in the local pack. March brought a series of iterative changes to local search—some...
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Everything you need to know about bilingual business listings
Wednesday, March 24, 2021
Kim Marcil
Consumer-centric experiences have been Google’s main focus in recent years. As a result, the search giant no longer collects listings information from businesses alone. Instead, the content...
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Podcast rewind: Jay Baer’s 5 priceless insights into customer experience
Tuesday, March 16, 2021
David Welsh
In the latest episode of Inside the Funnel, Dan, Nasser, and Jenna set their sights on one of digital marketing’s most elusive and nuanced topics: customer experience (CX). And who better to...
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