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Departures, Destinations and Disruptors

How digital continues to make waves in travel and hospitality—and how to stay on course

How do travel and hospitality brands rise to new digital challenges?

Travel and hospitality has been turned upside-down by the digital revolution—just like any industry. But this isn’t just any industry: this is a unique market with unique characteristics.

Did you know, for instance, that travelers researching a trip spend an average of 53 days visiting 28 different websites over a period of 76 online sessions? (Not gonna lie—that might just be our new favorite stat.)

Find out how forward-thinking brands use digital channels to engage this highly demanding audience, offer authentic experiences, and adapt to the dramatic impact of disruptors like AirBnB.

The State of UX: In-Store and Online

I recently decided to purchase a pair of pants at a high-end retail store in downtown Toronto; as I ...

What the Changes to Facebook’s Newsfeed Mean for Marketers

Over the next few weeks, Facebook will be making the most significant shift to the News Feed that th...

What it Means to be a #GeekWithPersonality

What does it mean to be a #GeekWithPersonality? Between the free breakfast and snacks, four weeks' v...
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