To have an online presence, your business needs to be seen—and this visible information has to be accurate. Our Visibility and Accuracy reports confirm that all of your standardized and cleansed location data has not only been accepted by search engines, directories, voice search tools, and major sites, but is also showing properly. With our combination of data analysis and proactive management, our reports act as checks and balances to ensure that customers are being served the best possible experience no matter what device they may be using.
Generating, monitoring, analyzing, and responding to reviews is a critical part of managing a local search program. Using our flexible, centralized dashboard, you can monitor all of your locations’ reviews from all sources on one convenient screen. You can also analyze the sentiment of the reviews to get a deeper understanding beyond 1-5 star ratings, and respond to reviews directly in the portal. These critical, time-saving features enable you to monitor the conversation, form true business intelligence at a local level, and act accordingly.
It’s great to know you are ranking well on Google or have wonderful reviews on Facebook, but these are upper-funnel components to your success. Ultimately, you want each potential customer to reach the bottom of the funnel and convert. TransparenSEE™ pulls all of your conversion metrics into one place, showing you how users searched, where they found you, and whether or not they converted into a phone call, driving direction request, website visit, or sale. It’s a complete picture of your customer journey. No omissions, no inaccuracies.