Skip to main content

Account Coordinator

Location: Rochester, NY

Type: Full Time

Leading digital performance marketing agency seeks an Account Coordinator

Do you have the enthusiasm to rise to each challenge, the execution to drive outrageous performance, the curiosity to continually expand your knowledge, and the courage to propose original solutions to perplexing problems? Then you may have just found the perfect opportunity at a performance marketing agency like no other.

Expert knowledge, analysis, and research is how our team of Account Executives deliver the best solutions to our clients. An Account Coordinator is a trustworthy part of the equation, providing superior customer service through a variety of deliverables and support to the account team. With their skilled support, they make sure there’s a smooth path forward to operate efficiently and delight clients. Someone who is looking to kickstart their career with their sights set on learning leading digital practices such as SEM, SEO, Content, and Social just to name a few, will thrive in this role. 

Sound like your kind of thing? Let's get to the details!

What you get

  • The opportunity to shape the future—yours and ours—at one of the world's most significant performance marketing agencies with offices across the US, Canada, and Europe.
  • Access to ongoing training and knowledge in all things digital (SEM, SEO, Content, Social)
  • The chance to become a priceless support piece to our accounts team, nurturing clear communication between clients and internal digital teams.
  • A diverse, equitable, and inclusive (DEI) environment where you can bring your whole self to work.
  • A host of perks and benefits, including flexible hours, hybrid working models, employee assistance, and 20 days off to recharge. 

What we get

  • A capable executive with 1-2 years experience in a business setting. Experience in advertising, marketing or customers service is a plus!
  • A demonstrated leader who can convey important ideas to any audience through speaking and writing.
  • A problem-solver who can handle a day full of multi-tasking, ensuring tasks and processes are implemented with thoughtful precision.
  • Someone who is self-motivated, matches the energy of our team, and always has an eye for clients’ needs.
  • A Bachelor's Degree holder with top tech abilities, especially Excel and CRM platforms.

Responsibilities

  • Function as a support team member to a group of Account Executives whose role it is to communicate our digital products to our clients.
  • Setting up meetings and completing reports and documents for Account Executives ahead of their calls with clients.
  • Be a go-to advocate for what we do, with the ability to explain basic advertising, digital media, and marketing concepts.
  • Provide professional, informed, and timely responses to internal and external contacts.
  • Establish customer rapport, building trust, and maintaining long term relationships.
  • In the role, you will receive initial onboarding and ongoing product training including your Google Ads Certifications to become a knowledgeable consultant in all things digital.
  • Be part of a team that rewards and values professionalism, collaboration, success and teamwork.
  • Special project support for account growth as needed.

What's next?

We simply want to know what makes you special. Send us an application that showcases your talent—and your personality—and shows us how you would thrive in our unique agency environment.

    • Accepted file types: pdf.