EVENTS

eTail Toronto

Uniting Canada’s leading eCommerce and omnichannel retail professionals to share real-world strategies, spark innovation, and drive breakthrough growth in a fast-evolving retail landscape.

October 7 – 8, 2025

7:45 AM ET

Location

Hyatt Regency Toronto 370 King St W, Toronto, ON M5V 1J9, Canada

hero image

October 7 – 8, 2025

7:45 AM ET

Location

Hyatt Regency Toronto 370 King St W, Toronto, ON M5V 1J9, Canada

Event Details

At eTail Toronto, attendees will have numerous opportunities to connect, collaborate, and innovate alongside leading Canadian retail professionals and technology experts. Expect engaging discussions, insightful panels, curated networking events, and an immersive exposition showcasing the latest retail technologies and strategies.

Join DAC’s Business Development leaders, Mario Lemieux, Senior Vice-President of Business Development, Yusuf Begg, Director of Business Development, and Adam Luck, Managing Director at eTail Toronto 2025. They will be hosting roundtable sessions for brands. 

Two people standing in front of an eTail 25th anniversary celebration backdrop with a large frame and tropical graphics.

Mario Lemieux, Senior Vice-President of Business Development and Maria Unwala, Vice President of Business Development at eTail in Palm Springs.

What is the purpose?

  • Gain insights into leveraging advanced technologies to craft omnichannel retail strategies that captivate and engage customers across every touchpoint.
  • Explore proven techniques to personalize the consumer journey through innovative uses of AI and data analytics, ensuring memorable and loyalty-building experiences.
  • Learn best practices for balancing technological automation with authentic human connections, crucial for building genuine relationships with today’s retail consumers.
  • Discover cutting-edge approaches to customer loyalty, engagement, and retention in a digitally disrupted retail landscape.
  • Understand how Canadian retail leaders successfully navigate emerging trends, risks, and opportunities, ensuring sustained growth and resilience.
  • Investigate responsible, community-oriented retail initiatives designed to enhance brand trust and meet consumer demand for purposeful, ethical practices.

Key takeaways

  • Discover effective omnichannel strategies and customer experience personalization.
  • Understand how to balance automation with human touch for authentic consumer engagement.
  • Gain insights into responsible, community-driven retail practices enhancing brand trust.
  • Learn how to leverage data analytics and AI to foster customer loyalty and long-term retention.
  • Explore emerging retail trends and innovative strategies for future-proofing your brand.

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