The DAC Blog

The media landscape is shifting beneath our feet. We’re living through a profound reset in how people discover, evaluate, and engage with brands. Consumer behavior is evolving faster than most marketing strategies can adapt, and the platforms, tools, and formats that once felt stable are now in constant motion. Linear customer journeys have long since given way to fragmented touchpoints, and this trend is only accelerating. Attention is more divided than ever, and consumer trust is more social than brand driven. The moment when someone decides to pay attention (or scroll past) now plays out across different devices, platforms, and generations. This matters for every part of marketing, but nowhere is the impact more visible than in search. Search used to be the predictable engine of digital performance. But when the way people discover information changes, search changes too. Search is no longer what it used to be Search is no longer the reliable, keyword-driven channel marketers once knew. For decades, the model was simple: show up when someone types what they want. Clicks led users to websites, and performance could be traced back to a keyword. Many brands built their marketing strategies around that predictability. But that era is ending. Today, search feels less like a list of results and more like a curated answer. With the rise of AI-generated responses, users often get what they need without clicking through. Google’s AI Overviews fold generative answers directly into the results page, and AI Mode offers fully chat-based AI experience. At the same time, platforms like ChatGPT and Perplexity are quietly claiming more of the search journey, changing what people expect when they go looking for information. And it’s not just AI. Social platforms have redefined how discovery starts. Nearly half of Gen Z adults now turn to TikTok, Instagram, or YouTube first, treating search as a follow-up rather than a starting point. Even when they do search, their expectations have shifted. They want direct, relevant answers, not a list of links to sort through. These changes don’t just affect how users behave. They reshape what visibility looks like. If your brand isn’t showing up in these new, zero-click, AI-powered environments, it may not be showing up at all. Why traditional models break down What used to be distinct channels in a funnel, TV, social, search, video, radio, are now converging into a complex web of influence. And nowhere is that convergence more disruptive than in search, where platforms, formats, and user behaviors are colliding faster than marketers can recalibrate. For years, paid search operated with precision. Keyword match types, ad copy control, and direct attribution allowed marketers to build campaigns that could scale with predictable returns. Organic strategies, meanwhile, were built on ranking for high-value queries, using technical SEO, content optimization, and backlink strategies to climb the results page. But those models are buckling under the weight of fragmentation and automation. Search results are no longer a ranked list of links, they’re a blend of AI-generated summaries, shopping carousels, maps, images, and answers. And those results increasingly keep users in the SERP. According to SparkToro and Datos, nearly 60% of searches end without a click, a number that continues to grow in AI-dominated environments. At the same time, automation is reshaping the paid landscape. With tools like AI Max, Demand Gen, and Performance Max, Google now determines how ads are matched and where they show, based on broad intent signals and machine learning, not specific keywords. The control marketers once had is being traded for scale, speed, and reach, but with less transparency. Google AI Max shifts paid search from keyword targeting to intent-driven, broad match campaigns optimized by machine learning. Organic search is evolving too. Visibility no longer comes from targeting one keyword at a time. It comes from owning entire themes, supported by content that’s clear, structured, and optimized for machine understanding. Schema markup, headings, easily digestible content, and topical depth all factor into whether your content appears in an AI-generated response. The bottom line: the search engine results page is no longer a fixed destination. It’s a dynamic, AI-driven surface, and legacy playbooks weren’t built for it. A new path forward In this new search environment, adaptation isn’t a matter of optimization, it’s a matter of reinvention. To remain visible, relevant, and competitive, brands need to evolve their strategies from the ground up. That starts by breaking down internal silos. Paid search, SEO, content, and local presence can no longer operate as separate workstreams. Search visibility increasingly depends on how these pieces connect, how campaigns are built, how content is surfaced, and how each element responds to shifting intent. Alignment across teams and tactics isn’t just operationally efficient; it’s foundational to how search works today. It also means preparing for discovery that doesn’t follow the rules of the past. Search now includes results generated by AI, contextual ad placements, evolving SERP layouts, and conversational interfaces that users don’t click out of. To be present in this environment, brands need structured, machine-readable content. Schema markup, strategic internal linking, topical coverage, and clarity are no longer just best practices, they’re essential inputs into how visibility is assigned. Readiness also extends beyond content. Review signals, business listings, product feeds, and other first-party data are now part of how search engines understand and evaluate relevance. Fragmented or outdated data leads to missed opportunities. Clean, connected, and current infrastructure unlocks performance across all surfaces of search, not just in listings, but in ads, answers, and beyond. Measurement must also evolve. Traditional attribution models built for last-click behavior don’t reflect how users discover brands today, and according to recent data, 60% of underperforming marketers are still relying too heavily on last-click metrics alone. Success is no longer just about traffic and conversions, it’s about presence, influence, and responsiveness across the entire search experience. This is the new baseline. And for brands that are built to adapt, it’s an opportunity to lead. What adaptation looks like in practice This isn’t theoretical. It’s already happening. A major US-based travel brand had long maintained strong organic visibility for a destination they had effectively “owned” in search. But over time in a highly competitive market, they began to lose ground. The search results page had changed, and traditional SEO tactics focused on high-volume keywords were no longer enough to maintain visibility. What once worked, a keyword-first strategy and a single hero landing page, was no longer delivering results. DAC partnered with the brand to completely reframe their search strategy. The goal wasn’t just to recover lost traffic but to reassert authority across the entire topic. Together with the client, we identified a wide range of content opportunities, from seasonal weather and event calendars to activities tailored to families, adventure seekers, and food lovers. To scale quickly, we used our AI content engine to support subject matter experts throughout the process. Strategy, SEO, and Creative worked side by side to ensure each piece of content aligned with user intent, followed best practices for structure and clarity, and stayed true to the brand’s voice. The results were immediate: a 54% increase in organic traffic and a 136% lift in revenue tied to that destination. In another engagement, we analyzed how local presence influences paid search performance. Locations with more Google reviews saw a 38% higher click-through rate on paid search. About one-third of paid search clicks went directly to local listings. Stores competing against seven or more higher-ranked locations experienced noticeable drops in CTR. Most importantly, paid search leads were strongly correlated with business outcomes, showing an 82% correlation to new customer count and 84% correlation to overall sales. This is what adaptation looks like: smarter content, stronger signals, and full alignment across all the surfaces of search. https://www.youtube.com/watch?v=EJ18xvnUN_8 Search has changed, and it’s not going back. AI, new behaviors, and zero-click experiences are redefining what visibility looks like. Brands that still rely on old strategies risk falling behind. But there’s a path forward. It starts with intent, integration, and a willingness to rethink how search works. The time to adapt isn’t later. It’s now.