{"id":107733,"date":"2020-08-11T19:00:00","date_gmt":"2020-08-12T00:00:00","guid":{"rendered":"https:\/\/www.dacgroup.com\/google-my-business-quand-utiliser-les-heures-secondaires-par-rapport-aux-lieux-imbriques\/"},"modified":"2024-12-20T09:23:30","modified_gmt":"2024-12-20T14:23:30","slug":"google-my-business-quand-utiliser-les-heures-secondaires-par-rapport-aux-lieux-imbriques","status":"publish","type":"post","link":"https:\/\/www.dacgroup.com\/fr-ca\/perspectives\/blog\/local-search\/google-my-business-quand-utiliser-les-heures-secondaires-par-rapport-aux-lieux-imbriques\/","title":{"rendered":"Google My Business : Quand utiliser les heures secondaires par rapport aux lieux imbriqu\u00e9s"},"content":{"rendered":"<p>En juin, Google a annonc\u00e9 qu&#8217;il permettrait aux entreprises de publier diverses heures secondaires sur leurs listes Google My Business (GMB). Pour la premi\u00e8re fois, les entreprises ont pu d\u00e9finir et afficher des heures sp\u00e9ciales &#8211; comme les \u00e9piceries dont les horaires sont r\u00e9serv\u00e9s aux personnes \u00e2g\u00e9es ou les restaurants proposant des services au volant &#8211; s\u00e9par\u00e9ment de leurs heures d&#8217;ouverture habituelles.<\/p>\n<p>Mais cette mise \u00e0 jour a cr\u00e9\u00e9 un nouveau probl\u00e8me par inadvertance. De nombreuses entreprises utilisent d\u00e9sormais cette nouvelle fonction pour \u00e9viter d&#8217;avoir \u00e0 configurer correctement leurs emplacements. Plut\u00f4t que de cr\u00e9er une liste unique pour les entreprises qui partagent la m\u00eame adresse (par exemple, un distributeur automatique de billets dans une banque), les responsables du GMB utilisent \u00e0 tort des heures secondaires pour r\u00e9pertorier des entreprises distinctes.<\/p>\n<p>Il arrive que des librairies fassent figurer leurs caf\u00e9s internes pendant les heures d&#8217;ouverture secondaires, tout en refusant de cr\u00e9er une liste distincte pour le caf\u00e9 lui-m\u00eame. Bien que cette approche ne soit pas totalement erron\u00e9e, elle signifie que les entreprises perdent l&#8217;avantage d&#8217;avoir une liste s\u00e9par\u00e9e avec une cat\u00e9gorie principale diff\u00e9rente. Les listes de lieux imbriqu\u00e9s, lorsqu&#8217;elles sont bien g\u00e9r\u00e9es, sont un excellent moyen d&#8217;accro\u00eetre l&#8217;exposition globale.<\/p>\n<h2>Quand un lieu est-il &#8220;imbriqu\u00e9&#8221;?<\/h2>\n<p>Il y a des avantages tangibles \u00e0 accorder \u00e0 une entreprise imbriqu\u00e9e sa propre liste GMB s\u00e9par\u00e9e au lieu d&#8217;utiliser des heures secondaires. Heureusement, les crit\u00e8res sont assez clairs : les heures secondaires sont mieux utilis\u00e9es lorsqu&#8217;une seule entreprise dispose de services uniques disponibles en dehors des heures d&#8217;ouverture normales, alors que les sites imbriqu\u00e9s sont destin\u00e9s \u00e0 plusieurs entreprises qui partagent une adresse.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-52446\" src=\"\/wpe-content\/uploads\/2020\/07\/restaurant-hotel.jpg\" alt=\"Entr\u00e9e ext\u00e9rieure d'un restaurant moderne, faisant partie d'un h\u00f4tel\" width=\"652\" height=\"326\" \/><\/p>\n<p>Le moyen le plus simple de savoir si une entreprise imbriqu\u00e9e a besoin de sa propre liste GMB est de savoir si elle a une cat\u00e9gorie d&#8217;entreprise distincte de celle dans laquelle elle est imbriqu\u00e9e. Un h\u00f4tel restaurant, par exemple, serait class\u00e9 dans la cat\u00e9gorie &#8220;restaurant&#8221; ou d&#8217;autres cat\u00e9gories similaires, et ne ferait pas double emploi avec les cat\u00e9gories d&#8217;accueil qu&#8217;un h\u00f4tel utiliserait. Ce sont ces cat\u00e9gories distinctes qui indiquent le mieux quand les entreprises doivent \u00eatre imbriqu\u00e9es. Ces m\u00eames cat\u00e9gories accordent \u00e9galement \u00e0 chaque entreprise une multitude d&#8217;avantages lorsqu&#8217;elles ont leur propre liste unique.<\/p>\n<h2>Les avantages des listes s\u00e9par\u00e9es<\/h2>\n<p>Le plus grand avantage d&#8217;une inscription s\u00e9par\u00e9e est, tr\u00e8s simplement, que les clients pourront trouver ces entreprises imbriqu\u00e9es. Si vous n&#8217;indiquez votre h\u00f4tel restaurant que pendant les heures d&#8217;ouverture secondaires de votre h\u00f4tel, le restaurant n&#8217;appara\u00eetra pas dans la plupart des recherches. Si un utilisateur de Google recherche &#8220;<a href=\"\/fr-ca\/services\/referencement-naturel\/seo-local\/\">restaurant pr\u00e8s de chez moi<\/a>&#8221; et que le restaurant partage sa liste avec un h\u00f4tel, le restaurant n&#8217;appara\u00eetra tr\u00e8s probablement pas dans les r\u00e9sultats de recherche de cet utilisateur. En fait, parce que le restaurant est incorrectement inclus dans la cat\u00e9gorie &#8220;h\u00f4tel&#8221;, il peut ne pas appara\u00eetre dans les recherches avec des mots-cl\u00e9s pertinents. M\u00eame les recherches de marque pour le nom exact du restaurant peuvent ne pas donner de r\u00e9sultats parce que l&#8217;existence du restaurant est cach\u00e9e derri\u00e8re l&#8217;h\u00f4tel qui l&#8217;a inscrit comme rien d&#8217;autre que des heures secondaires.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-52452\" src=\"\/wpe-content\/uploads\/2020\/07\/pharmacy.jpg\" alt=\"Options pour les cat\u00e9gories d'entreprises dans Google My Business\" width=\"652\" height=\"326\" \/><\/p>\n<p>En outre, le GMB permet d&#8217;ajouter de nombreuses caract\u00e9ristiques uniques \u00e0 la liste des entreprises, en fonction de leur cat\u00e9gorie. Les menus, les URL de livraison, les attributs et autres caract\u00e9ristiques ne sont pas disponibles pour les h\u00f4tels mais seraient tr\u00e8s utiles pour un restaurant. Les pharmacies au sein des \u00e9piceries disposent \u00e9galement de leur propre ensemble de fonctionnalit\u00e9s uniques qu&#8217;elles doivent utiliser, comme les URL de prise de rendez-vous ou les liens de t\u00e9l\u00e9conf\u00e9rence. Ces fonctionnalit\u00e9s ne seraient pas disponibles pour les entreprises imbriqu\u00e9es, r\u00e9pertori\u00e9es uniquement par les heures secondaires.<\/p>\n<p>Les avantages d&#8217;avoir un emplacement imbriqu\u00e9 plut\u00f4t que des heures secondaires sont tr\u00e8s similaires \u00e0 ceux d&#8217;une entreprise ayant un listing GMB en g\u00e9n\u00e9ral. Il vous serait difficile de trouver un exemple d&#8217;entreprise qui pr\u00e9f\u00e9rerait ne pas \u00eatre inscrite en ligne. La visibilit\u00e9 par le biais d&#8217;un r\u00e9f\u00e9rencement gratuit offre ses propres avantages ; des avantages qui ne font qu&#8217;augmenter \u00e0 mesure qu&#8217;une entreprise r\u00e9pertorie ses propres photos, critiques et autres caract\u00e9ristiques uniques. Si l&#8217;entreprise imbriqu\u00e9e appartient \u00e0 un propri\u00e9taire unique, celui-ci ne voudra pas mettre les informations de son entreprise (et <a href=\"\/fr-ca\/produits\/gestion-de-la-reputation\/\">r\u00e9putation<\/a>) entre les mains de quelqu&#8217;un d&#8217;autre. Si l&#8217;entreprise imbriqu\u00e9e appartient \u00e0 la m\u00eame personne, elle ne voudra pas perdre tous les avantages d&#8217;avoir de multiples annonces en ligne et de multiples chances d&#8217;\u00eatre trouv\u00e9e par les utilisateurs.<\/p>\n<section data-role=\"forward-email-subscription-container\" class=\"full-width w-100 d-flex justify-content-center align-items-center bg-c7f2b3\">\n    \n    <div class=\"max-w-1400 w-100 form\">\n        <div class=\"text-content-container\">\n            <h2>\n                Plus de nouvelles            <\/h2>\n            <p class=\"subtitle\">\n                Recevez des analyses exclusives sur les tendances cl\u00e9s du num\u00e9rique, directement par courriel.            <\/p>\n        <\/div>\n\n        <div data-role=\"form-group\">\n            <div class=\"d-flex flex-column w-100\">\n                <form data-forward-email-form class='custom-hubspot-form' id='hubspot_form_69e7947f0a6b5'>\n    <div class='d-flex input'>\n        <input type='email' class='form-control me-2 input' placeholder='Courriel' aria-label='Email' name='email' required>\n        <button type='submit' class='btn_primary-filled_white'>Soumettre<\/button>\n    <\/div>\n    <p class='hubspot-status'><\/p>\n<\/form>\n<script>\njQuery(document).ready(function($) {\n    var form = $('#hubspot_form_69e7947f0a6b5');\n    form.on('submit', function(event) {\n        event.preventDefault();\n\n        \/\/ Get email input value\n        var emailInput = form.find('input[name=\"email\"]');\n        var email = emailInput.val().trim();\n\n        \/\/ Required HubSpot fields\n        var portalId = '5408011';\n        var formId = 'abac2954-39ca-4f0f-a2d7-0f175625a82e';\n\n        \/\/ Prepare the data payload\n        var data = {\n            fields: [\n                {\n                    name: 'email',\n                    value: email\n                }\n            ],\n            context: {\n                pageUri: window.location.href,\n                pageName: document.title\n            },\n            submittedAt: new Date().getTime()\n        };\n\n        \/\/ Get the status element for this form\n        var statusElement = form.siblings('.forward-email-status-container');\n\n        \/\/ Send the data to HubSpot\n        fetch('https:\/\/api.hsforms.com\/submissions\/v3\/integration\/submit\/5408011\/abac2954-39ca-4f0f-a2d7-0f175625a82e', {\n            method: 'POST',\n            headers: {\n                'Content-Type': 'application\/json'\n            },\n            body: JSON.stringify(data)\n        })\n        .then(response => {\n            if (response.ok) {\n                if(statusElement) {\n                    statusElement.text('Merci de vous \u00eatre abonn\u00e9(e) !');\n                    statusElement.css('color', 'green');\n                }\n\n                var userInfo = JSON.parse(localStorage.getItem('userInfo'));\n                if (userInfo) {\n                    userInfo.event = 'Form_submit';\n                    userInfo.email = email;\n                    userInfo.form_name = 'Newsletter';\n                    window.dataLayer = window.dataLayer || [];\n                    window.dataLayer.push(userInfo);\n                }\n\n                emailInput.val(''); \/\/ Clear the email field\n                window.dispatchEvent(new CustomEvent('newsletter-submit'));\n            } else {\n                return response.json().then(error => {\n                    if(statusElement) {\n                        statusElement.text('Error: ' + error.message);\n                        statusElement.css({\n                            'color': 'red',\n                            'padding-top': '10px'\n                        });\n                    }\n                });\n            }\n        })\n        .catch(error => {\n            console.error('Error:', error);\n            statusElement.text(\"Une erreur s'est produite lors de la soumission du formulaire.\");\n            statusElement.css({\n                'color': 'red',\n                'padding-top': '10px'\n            });\n        });\n    });\n\n    window.addEventListener('message', function(event) {\n        const isFormCallback = event.data.type === 'hsFormCallback';\n        const isFormSubmitted = event.data.eventName === 'onFormSubmitted';\n        const iscurrentForm = !!event?.data?.id ? 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Les heures secondaires devraient \u00eatre r\u00e9serv\u00e9es aux quelques cas o\u00f9 une seule entreprise a des heures uniques pour un service secondaire tr\u00e8s sp\u00e9cifique.\n\n\n\n<h2>Il faut du temps pour y arriver<\/h2>\n<p>La condition avec les lieux imbriqu\u00e9s est que vous aurez alors une liste en ligne suppl\u00e9mentaire que vous devrez g\u00e9rer. Si votre entreprise ne dispose pas des ressources ou de l&#8217;expertise n\u00e9cessaires pour g\u00e9rer correctement ces listes suppl\u00e9mentaires, vous pourriez \u00eatre tent\u00e9 d&#8217;utiliser des heures secondaires \u00e0 la place. Mais alors, vous passeriez \u00e0 c\u00f4t\u00e9 des nombreux avantages qu&#8217;offre un emplacement imbriqu\u00e9 (comme nous l&#8217;avons expliqu\u00e9 dans <a href=\"\/fr-ca\/blog\/3-raisons-pour-lesquelles-les-banques-doivent-creer-des-inscriptions-distinctes-pour-leurs-guichets-automatiques\/\">ce billet sur les guichets automatiques imbriqu\u00e9s<\/a>).<\/p>\n<p>Ne laissez pas l&#8217;aspect fastidieux des guichets automatiques imbriqu\u00e9s vous emp\u00eacher d&#8217;\u00e9tablir correctement votre pr\u00e9sence en ligne. C&#8217;est exactement la raison d&#8217;\u00eatre de notre \u00e9quipe de gestion de la pr\u00e9sence locale ! Prenez contact avec nous et nous nous chargerons de la lourde t\u00e2che d&#8217;aider vos sites imbriqu\u00e9s \u00e0 r\u00e9aliser leur plein potentiel, laissant \u00e0 vos \u00e9quipes la libert\u00e9 de se concentrer sur ce que vous faites le mieux.<\/p>\n<p><a class=\"btn blog-contact-btn\">ENTREZ EN CONTACT<\/a><\/p>\n<div id=\"pdfDownload\">\n\t\t\t\t\t<script>\n\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\tportalId: 5408011,\n\t\t\t\t\t\t\t\tformId: \"64e2ab4c-3875-4e0c-9163-ad6fe2da7e6f\",\n\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1776784511000-3971952003\",\n\t\t\t\t\t\t\t\tregion: \"na1\",\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t})});\n\t\t\t\t\t<\/script>\n\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1776784511000-3971952003\"><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>En juin, Google a annonc\u00e9 qu&#8217;il permettrait aux entreprises de publier diverses heures secondaires sur leurs listes Google My Business (GMB). Pour la premi\u00e8re fois, les entreprises ont pu d\u00e9finir et afficher des heures sp\u00e9ciales &#8211; comme les \u00e9piceries dont les horaires sont r\u00e9serv\u00e9s aux personnes \u00e2g\u00e9es ou les restaurants proposant des services au volant [&hellip;]<\/p>\n","protected":false},"author":126,"featured_media":107679,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","reading_level":"Strategic","reading_level_confidence":0.78,"reading_level_needs_review":"0","footnotes":""},"categories":[2885],"tags":[1496,1448,1633,2075,2100],"class_list":["post-107733","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-local-search","tag-gmb-3","tag-google-my-business-3","tag-local-listings-2-4","tag-nested-locations-2","tag-secondary-hours-3"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Google My Business : Quand utiliser les heures secondaires par rapport aux lieux imbriqu\u00e9s | DAC<\/title>\n<meta name=\"description\" content=\"Google a introduit des heures secondaires. D\u00e9couvrez comment et pourquoi les utiliser, et quand il est pr\u00e9f\u00e9rable de cr\u00e9er une liste pour un lieu imbriqu\u00e9.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dacgroup.com\/fr-ca\/perspectives\/blog\/local-search\/google-my-business-quand-utiliser-les-heures-secondaires-par-rapport-aux-lieux-imbriques\/\" \/>\n<meta property=\"og:locale\" content=\"fr_CA\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Google My Business : Quand utiliser les heures secondaires par rapport aux lieux imbriqu\u00e9s | DAC\" \/>\n<meta property=\"og:description\" content=\"Google a introduit des heures secondaires. 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