{"id":144360,"date":"2025-07-14T08:00:00","date_gmt":"2025-07-14T13:00:00","guid":{"rendered":"https:\/\/www.dacgroup.com\/insights\/blog\/none\/the-surprising-search-habits-of-gen-z\/"},"modified":"2025-07-11T11:06:54","modified_gmt":"2025-07-11T16:06:54","slug":"the-surprising-search-habits-of-gen-z","status":"publish","type":"post","link":"https:\/\/www.dacgroup.com\/en-gb\/insights\/blog\/search-optimization\/the-surprising-search-habits-of-gen-z\/","title":{"rendered":"The surprising search habits of Gen Z"},"content":{"rendered":"\n<p>Ask around in marketing circles today and you\u2019ll likely hear a familiar refrain: \u201cGen Z doesn\u2019t Google anything; they just search on TikTok.\u201d It\u2019s become one of the most persistent narratives about younger consumers, shaping everything from media strategies to channel investments. But how accurate is it?<\/p>\n\n\n\n<p>This idea has taken hold not because it&#8217;s entirely right, but because it&#8217;s incomplete. Yes, Gen Z uses TikTok, YouTube Shorts, and social platforms for discovery\u2014but assuming they\u2019ve left Google behind is a strategic misstep.<\/p>\n\n\n\n<p>During DAC\u2019s yearly internal account summit, Chris Loschiavo, Strategic Agency Manager at Google and YouTube, made the case\u2014with conviction and data\u2014that Gen Z isn\u2019t abandoning search engines. Instead, they\u2019re redefining how they use them, and in many ways, they\u2019re more engaged with search than any generation before them.<\/p>\n\n\n\n<p>Let\u2019s look at what Chris shared, and what it means for marketers trying to reach this dynamic audience.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">1. Gen Z\u2019s search behaviour<\/h2>\n\n\n\n<ol class=\"wp-block-list\">\n<li><\/li>\n<\/ol>\n\n\n\n<p>The idea that Gen Z is \u201cmissing\u201d from Google Search quickly falls apart when you look at the data. According to Chris, with generative AI and new innovations like AI Overviews and visual search tools, people are now asking more complex questions and exploring information in new ways.<\/p>\n\n\n\n<p>In fact, Chris pointed out that 15% of all searches Google receives each day are completely new. And with the new innovations, Google\u2019s seeing incredible feedback, particularly from younger generations, who find these new AI-powered features make their searches more helpful and satisfying. For Gen Z, this format aligns perfectly with how they engage with information. They want clarity, speed, and relevance. Rather than opening multiple tabs, they prefer an answer that brings everything together. Chris noted that users who interact with AI Overviews are more likely to continue searching, visit a wider variety of websites, and spend more time on those pages. They&#8217;re even searching more because of it: Gen Z are heavy users of Google Search in general, with <a href=\"https:\/\/business.google.com\/us\/think\/search-and-video\/google-search-innovations\/\">signed-in users 18 to 24 issue more queries each day than other age groups<\/a>. Additionally, according to a survey with IPSOS, 84% of Gen Z consumers from Canada report using Google and\/or YouTube on a daily basis. These stats alone underscores a generation deeply engaged in experimenting, exploring, and refining how they search.<\/p>\n\n\n\n<p>Marketers working with outdated assumptions may be missing the nuance here. Gen Z has not stepped away from search, they are engaging with it in ways that require more thoughtful, flexible strategies.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">2. Visual search is their native language<\/h2>\n\n\n\n<p><a id=\"_msocom_1\"><\/a><\/p>\n\n\n\n<p>If there is one area where Gen Z is truly driving change, it\u2019s in the shift from typed queries to visual exploration. Chris highlighted that visual search is the fastest-growing search behavior on Google, with Google Lens being used for over&nbsp;20 billion search queries every month. This isn\u2019t just a trend\u2014it reflects a deeper change in how people process and pursue information: more visual, more mobile, and more immediate.<\/p>\n\n\n\n<p>Tools like Google Lens and Circle to Search are enabling users to search using what they see, whether it&#8217;s a screenshot from social media or a photo taken in real life. And this behaviour isn\u2019t just about browsing. One in four Lens searches carries commercial intent, showing that visual search plays a real role in decision-making and purchase journeys.<\/p>\n\n\n\n<p>Visual search is not a trend. It is a shift in how younger audiences process and pursue information. If your marketing strategy still centers around text-only keywords and assumes users begin with clear intent, you may already be behind.<\/p>\n\n\n\n<p>This shift is especially pronounced among Gen Z. Much of the growth in visual search is being <a href=\"https:\/\/business.google.com\/us\/think\/search-and-video\/google-search-innovations\/\">fueled by younger users<\/a>, who are far more likely to begin a search with an image than with words. This mirrors how they experience the world: highly visual, fast-moving, and anchored in mobile-first interactions. For Gen Z, the journey often begins with a tap on a photo\u2014not a keyword\u2014and smart brands are learning to meet them there.<\/p>\n<section data-role=\"forward-email-subscription-container\" class=\"full-width w-100 d-flex justify-content-center align-items-center bg-c7f2b3\">\n    \n    <div class=\"max-w-1400 w-100 form\">\n        <div class=\"text-content-container\">\n            <h2>\n                Stay Forward            <\/h2>\n            <p class=\"subtitle\">\n                Get exclusive insights into digital <br class=\"d-none d-lg-block\">media's top-trending topics delivered<br class=\"d-none d-lg-block\"> directly to your inbox.            <\/p>\n        <\/div>\n\n        <div data-role=\"form-group\">\n            <div class=\"d-flex flex-column w-100\">\n                <form data-forward-email-form class='custom-hubspot-form' id='hubspot_form_69e602afdb048'>\n    <div class='d-flex input'>\n        <input type='email' class='form-control me-2 input' placeholder='Email address' aria-label='Email' name='email' required>\n        <button type='submit' class='btn_primary-filled_white'>Submit\n<\/button>\n    <\/div>\n    <p class='hubspot-status'><\/p>\n<\/form>\n<script>\njQuery(document).ready(function($) {\n    var form = $('#hubspot_form_69e602afdb048');\n    form.on('submit', function(event) {\n        event.preventDefault();\n\n        \/\/ Get email input value\n        var emailInput = form.find('input[name=\"email\"]');\n        var email = emailInput.val().trim();\n\n        \/\/ Required HubSpot fields\n        var portalId = '5408011';\n        var formId = 'cafa8eb8-dd43-46cc-bec7-9f87e85b1bdb';\n\n        \/\/ Prepare the data payload\n        var data = {\n            fields: [\n                {\n                    name: 'email',\n                    value: email\n                }\n            ],\n            context: {\n                pageUri: window.location.href,\n                pageName: document.title\n            },\n            submittedAt: new Date().getTime()\n        };\n\n        \/\/ Get the status element for this form\n        var statusElement = form.siblings('.forward-email-status-container');\n\n        \/\/ Send the data to HubSpot\n        fetch('https:\/\/api.hsforms.com\/submissions\/v3\/integration\/submit\/5408011\/cafa8eb8-dd43-46cc-bec7-9f87e85b1bdb', {\n            method: 'POST',\n            headers: {\n                'Content-Type': 'application\/json'\n            },\n            body: JSON.stringify(data)\n        })\n        .then(response => {\n            if (response.ok) {\n                if(statusElement) {\n                    statusElement.text('Thanks for Subscribing!');\n                    statusElement.css('color', 'green');\n                }\n\n                var userInfo = JSON.parse(localStorage.getItem('userInfo'));\n                if (userInfo) {\n                    userInfo.event = 'Form_submit';\n                    userInfo.email = email;\n                    userInfo.form_name = 'Newsletter';\n                    window.dataLayer = window.dataLayer || [];\n                    window.dataLayer.push(userInfo);\n                }\n\n                emailInput.val(''); \/\/ Clear the email field\n                window.dispatchEvent(new CustomEvent('newsletter-submit'));\n            } else {\n                return response.json().then(error => {\n                    if(statusElement) {\n                        statusElement.text('Error: ' + error.message);\n                        statusElement.css({\n                            'color': 'red',\n                            'padding-top': '10px'\n                        });\n                    }\n                });\n            }\n        })\n        .catch(error => {\n            console.error('Error:', error);\n            statusElement.text(\"There was an error submitting the form.\");\n            statusElement.css({\n                'color': 'red',\n                'padding-top': '10px'\n            });\n        });\n    });\n\n    window.addEventListener('message', function(event) {\n        const isFormCallback = event.data.type === 'hsFormCallback';\n        const isFormSubmitted = event.data.eventName === 'onFormSubmitted';\n        const iscurrentForm = !!event?.data?.id ? 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Short attention, smart intent: The YouTube shift<\/h2>\n\n\n\n<p>While Gen Z may have a reputation for short attention spans, that does not mean they are disengaged. According to Chris, their behavior on YouTube reveals something more nuanced. Yes, they scroll quickly and consume fast-moving content, especially on platforms like YouTube Shorts, but they are also deeply intentional in how they discover and evaluate information.<\/p>\n\n\n\n<p>Chris highlighted that Gen Z over-indexes on Shorts, Google\u2019s short-form video format that now sees 70 billion views per day.<br>In fact, a<a href=\"https:\/\/blog.google\/products\/ads-commerce\/youtube-brand-engagement-shorts-creators\/\"><u>ccording to a survey by Morgan Stanley AlphaWise<\/u><\/a>, 40% of YouTube Shorts users are not using Instagram Reels or TikTok at all. That makes Shorts an essential space for reaching Gen Z where other channels may fall short.<\/p>\n\n\n\n<p>&nbsp;&nbsp;&nbsp;&nbsp; At the same time, this generation is streaming long-form content when the subject matters to them. From DIY tutorials to expert creators, Gen Z actively seeks out depth when it aligns with their goals. They might discover a topic in a short, but then watch a 20-minute video to learn more.<\/p>\n\n\n\n<p>For marketers, this is a signal to balance quick engagement with substance. Gen Z may scroll fast, but they decide with purpose.<a id=\"_msocom_1\"><\/a><\/p>\n\n\n\n<p>What we\u2019re seeing with Gen Z is a signal that the definition of search is expanding. This generation blends formats, channels, and intent in ways that challenge how we\u2019ve historically approached marketing. They expect systems to be fast, visual, intelligent, and deeply responsive to context.<\/p>\n\n\n\n<p>For brands, the opportunity lies in keeping pace not just with technology, but with evolving human behaviour. That starts by letting go of assumptions, asking better questions, and looking more closely at how people actually move through digital environments today. Because maybe the better question isn\u2019t whether Gen Z uses Google\u2014it\u2019s whether we\u2019re showing up in the ways they now expect.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Ask around in marketing circles today and you\u2019ll likely hear a familiar refrain: \u201cGen Z doesn\u2019t Google anything; they just search on TikTok.\u201d It\u2019s become one of the most persistent narratives about younger consumers, shaping everything from media strategies to channel investments. But how accurate is it? This idea has taken hold not because it&#8217;s [&hellip;]<\/p>\n","protected":false},"author":446,"featured_media":144343,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","reading_level":"Strategic","reading_level_confidence":0.78,"reading_level_needs_review":"0","footnotes":""},"categories":[2897],"tags":[],"class_list":["post-144360","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-search-optimization"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>The surprising search habits of Gen Z | DAC<\/title>\n<meta name=\"description\" content=\"Gen Z hasn\u2019t left Google, they\u2019re reshaping search. Discover how visual tools and smart intent are redefining discovery for this generation.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dacgroup.com\/en-gb\/insights\/blog\/search-optimization\/the-surprising-search-habits-of-gen-z\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"The surprising search habits of Gen Z | DAC\" \/>\n<meta property=\"og:description\" content=\"Gen Z hasn\u2019t left Google, they\u2019re reshaping search. 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