{"id":113375,"date":"2015-03-20T14:41:00","date_gmt":"2015-03-20T19:41:00","guid":{"rendered":"https:\/\/www.dacgroup.com\/digital-media-and-the-journey-of-insidious-intent\/"},"modified":"2024-12-21T05:55:04","modified_gmt":"2024-12-21T10:55:04","slug":"digital-media-and-the-journey-of-insidious-intent","status":"publish","type":"post","link":"https:\/\/www.dacgroup.com\/en-gb\/insights\/blog\/paid-media\/digital-media-and-the-journey-of-insidious-intent\/","title":{"rendered":"Digital Media and the Journey of Insidious Intent"},"content":{"rendered":"<p>In honour of <a href=\"http:\/\/www.unesco.org\/new\/en\/communication-and-information\/flagship-project-activities\/memory-of-the-world\/register\/access-by-international-days\/world-poetry-day\/\" target=\"_blank\" rel=\"noopener\">World Poetry Day<\/a>, March 21 2015&#8230;<\/p>\n<p>There are times I more acutely see the generation gap wrenching open before me like a canyon on the landscape of digital marketing.<\/p>\n<p>I\u2019m on one side yelling across the chasm to my talented colleagues in the paid media department, asking such questions as <a href=\"https:\/\/www.ambergreeninternetmarketing.com\/blog\/travel-marketing-programmatic-advertising\/\" target=\"_blank\" rel=\"noopener\">how does programmatic buying work<\/a>, and why, if real time bidding (RTB) is occurring as we speak, does our office not look and feel like a mad auction house of buying and selling?<\/p>\n<p>Algorithms, they tell me coolly &#8212; software and algorithms. Within milliseconds bids are automatically won and lost and ads are placed in front of web-browsing users based on detailed behavioural and demographic profiles.<\/p>\n<p>Right. So there you have it. The machines are in charge.<\/p>\n<p><em>I grow old&#8230; I grow old&#8230; I shall wear the pant legs of my trousers rolled<\/em>. (&#8220;<strong>The Love Song of J. Alfred Prufrock<\/strong>&#8221;<\/p>\n<p>No, wait; let\u2019s not yet bow to our computer overlords. We still control the message, yes? We still chart the path of the customer journey.<\/p>\n<p>Analytics can tell us who and where people are online, but they cannot tell us what to say or how to inspire them. For example, the <a href=\"http:\/\/www.wired.com\/2013\/08\/qq_netflix-algorithm\/\" target=\"_blank\" rel=\"noopener\">Netflix Algorithm<\/a> suggests movies I should see based on films I\u2019ve previously watched, but it doesn\u2019t write the screenplays.<\/p>\n<p>Score a point for human empowerment! And what are we doing with such power to form and distribute messages through deftly paid placements online?<\/p>\n<p>Apparently some of us are doing this:<\/p>\n<p><a href=\"https:\/\/www.ambergreeninternetmarketing.com\/wpe-content\/uploads\/2015\/03\/yahoo-native-ad-example.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4462\" src=\"https:\/\/www.ambergreeninternetmarketing.com\/wpe-content\/uploads\/2015\/03\/yahoo-native-ad-example.png\" alt=\"yahoo native ad example\" width=\"600\" height=\"561\" \/><\/a><\/p>\n<p>[Caption]: Step 1 \u2013 The Bait<\/p>\n<p><a href=\"https:\/\/www.ambergreeninternetmarketing.com\/wpe-content\/uploads\/2015\/03\/uk-life-insure.png\"><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-4463\" src=\"https:\/\/www.ambergreeninternetmarketing.com\/wpe-content\/uploads\/2015\/03\/uk-life-insure.png\" alt=\"uk life insure\" width=\"600\" height=\"518\" \/><\/a><\/p>\n<p>[Caption]: Step 2 \u2013 The Club<\/p>\n<section id=\"hub-newsletter-signup\" data-role=\"forward-email-subscription-container\" class=\"full-width w-100 d-flex justify-content-center align-items-center bg-c7f2b3\">\n    \n    <div class=\"max-w-1400 w-100 form\">\n        <div class=\"text-content-container\">\n            <h2>\n                Stay Forward            <\/h2>\n            <p class=\"subtitle\">\n                Get exclusive insights into digital <br class=\"d-none d-lg-block\">media's top-trending topics delivered<br class=\"d-none d-lg-block\"> directly to your inbox.            <\/p>\n        <\/div>\n\n        <div data-role=\"form-group\">\n            <div class=\"d-flex flex-column w-100\">\n                <form data-forward-email-form class='custom-hubspot-form' id='hubspot_form_6aac0f0297621'>\n    <div class='d-flex input'>\n        <input type='email' class='form-control me-2 input' placeholder='Email address' aria-label='Email' name='email' required>\n        <button type='submit' class='btn_primary-filled_white'>Submit\n<\/button>\n    <\/div>\n    <input type='text' name='dac_hp' value='' tabindex='-1' autocomplete='off' aria-hidden='true' style='position:absolute;left:-9999px;height:0;width:0;border:0;padding:0;overflow:hidden'>\n    \n    <p class='hubspot-status'><\/p>\n<\/form>\n<script>\njQuery(document).ready(function($) {\n    var loadedAt = Date.now();\n    var form = $('#hubspot_form_6aac0f0297621');\n    form.on('submit', function(event) {\n        event.preventDefault();\n\n        \/\/ Get email input value\n        var emailInput = form.find('input[name=\"email\"]');\n        var email = emailInput.val().trim();\n\n        \/\/ Get the status element for this form\n        var statusElement = form.siblings('.forward-email-status-container');\n\n        \/\/ Submit through the site's form proxy (form IDs stay server-side)\n        fetch('https:\/\/www.dacgroup.com\/en-gb\/wp-json\/api\/v1\/forms\/submit', {\n            method: 'POST',\n            headers: {\n                'Content-Type': 'application\/json'\n            },\n            body: JSON.stringify({\n                form: 'newsletter',\n                source: 'block-hub-newsletter',\n                lang: 'en-gb',\n                email: email,\n                hp: form.find('input[name=\"dac_hp\"]').val(),\n                turnstileToken: form.find('[name=\"cf-turnstile-response\"]').val() || '',\n                elapsed: Date.now() - loadedAt,\n                pageUri: window.location.href,\n                pageName: document.title\n            })\n        })\n        .then(response => response.json().catch(function() { return {}; }).then(result => {\n            if (response.ok && result.success) {\n                if(statusElement) {\n                    statusElement.text('Thanks for Subscribing!');\n                    statusElement.css('color', 'green');\n                }\n\n                var userInfo = JSON.parse(localStorage.getItem('userInfo'));\n                if (userInfo) {\n                    userInfo.event = 'Form_submit';\n                    userInfo.email = email;\n                    userInfo.form_name = 'Newsletter';\n                    window.dataLayer = window.dataLayer || [];\n                    window.dataLayer.push(userInfo);\n                }\n\n                emailInput.val(''); \/\/ Clear the email field\n                window.dispatchEvent(new CustomEvent('newsletter-submit'));\n            } else {\n                if(statusElement) {\n                    statusElement.text((result.data && result.data.message) || \"There was an error submitting the form.\");\n                    statusElement.css({\n                        'color': 'red',\n                        'padding-top': '10px'\n                    });\n                }\n            }\n        }))\n        .catch(error => {\n            console.error('Error:', error);\n            statusElement.text(\"There was an error submitting the form.\");\n            statusElement.css({\n                'color': 'red',\n                'padding-top': '10px'\n            });\n        });\n    });\n});\n<\/script>                <span class=\"forward-email-status-container\"><\/span>\n            <\/div>\n\n            <button id=\"forward-form-submission\" class=\"subscribe-btn\" type=\"button\" onclick=\"triggerButton(this)\">\n                <span class=\"d-inline-block\">\n                    SUBSCRIBE                <\/span>\n                <span class=\"d-inline-block bell-container\">\n                    <svg width=\"28\" height=\"28\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M3.5458 14.4774L4.50055 13.234C4.50657 11.8629 4.56791 9.80824 5.17539 8.00401C5.52706 6.95953 6.09459 5.89126 7.03537 5.08C7.70533 4.50227 8.51103 4.10149 9.44696 3.90922C9.50872 3.69984 9.5922 3.49047 9.70471 3.28979C9.91134 2.92122 10.2194 2.57523 10.654 2.33189C11.0827 2.09183 11.5478 2 12 2C12.4355 2 12.8969 2.08208 13.3272 2.31763C13.7695 2.55969 14.0812 2.91045 14.2866 3.28943C14.3999 3.49849 14.4813 3.71787 14.5396 3.93682C15.5444 4.18145 16.3788 4.69659 17.0444 5.38131C17.9498 6.3126 18.4937 7.50224 18.8321 8.60503C19.3645 10.3395 19.4725 12.1499 19.4944 13.1421C19.9371 13.6338 20.3502 14.1627 20.6914 14.626C21.9447 16.3277 20.6148 18.5001 18.7001 18.5001L5.52863 18.5C3.45543 18.5 2.28314 16.1217 3.5458 14.4774Z\" stroke=\"#171616\" \/>\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.0857 19.3749C9.431 19.1461 9.89639 19.2405 10.1252 19.5858C10.874 20.7159 12.7481 21.0858 13.9 19.5501C14.1485 19.2187 14.6186 19.1516 14.95 19.4001C15.2813 19.6486 15.3485 20.1187 15.1 20.4501C13.2518 22.9143 10.126 22.3027 8.87475 20.4143C8.64596 20.069 8.74041 19.6037 9.0857 19.3749Z\" fill=\"#171616\" \/>\n                    <\/svg>\n                <\/span>\n            <\/button>\n        <\/div>\n    <\/div>\n\n    \n    <script>\n        function triggerButton(button) {\n\n            var container = button.closest('[data-role=\"forward-email-subscription-container\"]');\n            var form = container.querySelector('[data-forward-email-form]');\n\n            if (form) {\n                jQuery(form).find(\"button[type='submit']\").trigger('click');\n            }\n        }\n    <\/script>\n\n<\/section>\n\n\n<p><em>That is not it at all, that is not what I meant, at all<\/em>. (again, from Prufrock)<\/p>\n<p>No explanation. Not even the suggestion of a user journey. Just a piece of expensive bait and blunt club to the head while the hand pickpockets the cash.<\/p>\n<p>Do they take us for such voracious consumers that we would go in a click from pursuing the mysteries of eternal life to plunking a life insurance policy into an online shopping cart?<\/p>\n<p>I\u2019m not a digital media specialist \u2013 we\u2019ve got smart people at Ambergreen who manage paid channels like PPC, Display, Social, Video, etc&#8230; \u2013 and I don\u2019t know how successful this ad was. But I can\u2019t imagine that it worked out well for UK Life Insure. If we were to consider the ad\u2019s intended user journey, the post mortem checklist might look something like:<\/p>\n<ul>\n<li>Awareness &#8211; -fantastic: Yahoo homepage visibility is off the charts<\/li>\n<li>Traffic \u2013 robust: teaser message brings people streaming to the landing page<\/li>\n<li>Conversion &#8212; utter crap, crickets chirping, fog horns yawning, mixed with disillusionment and anger<\/li>\n<\/ul>\n<p>About 100 years ago T.S. Eliot wrote The Love Song of J Alfred Prufrock, a poem about disillusionment, frustration and the thwarted desires of the modern individual. He could have been depicting our contemporary experience in the Digital Information Age, exploring the internet, looking for connections, for meaning, for knowledge, and instead getting inane commercial tripe like this jammed down our throats at every turn.<\/p>\n<p>For the record, we try to do better with <a href=\"https:\/\/www.ambergreeninternetmarketing.com\/services\" target=\"_blank\" rel=\"noopener\">the digital marketing services we provide at Ambergreen<\/a>. Yes, we are helping companies promote and sell stuff, but the messages we create and promote are designed to match the real needs and interests of their customers, not fool them into a making a murky journey toward a dubious purchase.<\/p>\n<p>Here\u2019s the point: paid placement or not, we can create a more substantive and rewarding customer experience on the medium that happens to be the World Wide Web. And we should not allow machines to dictate what we say to each other. \u00a0Because algorithms don\u2019t write poems, not good ones anyway. They can\u2019t write as Eliot did:<\/p>\n<p><em>In the room the women come and go, <\/em><\/p>\n<p><em>Talking of Michelangelo<\/em><\/p>\n<p>We won\u2019t necessarily talk of Michelangelo, but if you want to figure out how to more sensibly and powerfully channel online interest to your product or service, \u00a0contact me to take the next step.<\/p>\n<p><a href=\"mailto:jenglander@ambergreen.co.uk\">jenglander@ambergreen.co.uk<\/a><\/p>\n<p>0131 225 0720<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In honour of World Poetry Day, March 21 2015&#8230; There are times I more acutely see the generation gap wrenching open before me like a canyon on the landscape of digital marketing. I\u2019m on one side yelling across the chasm to my talented colleagues in the paid media department, asking such questions as how does [&hellip;]<\/p>\n","protected":false},"author":78,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","reading_level":"Strategic","reading_level_confidence":0.72,"reading_level_needs_review":"0","in_short_ai_headline":"","in_short_ai_body":"","in_short_status":"","footnotes":""},"categories":[2890],"tags":[309,341,481,445],"class_list":["post-113375","post","type-post","status-publish","format-standard","hentry","category-paid-media","tag-ambergreen","tag-content-marketing","tag-native-advertising-2","tag-programmatic"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Digital Media and the Journey of Insidious Intent | DAC<\/title>\n<meta name=\"description\" content=\"From programmatic to contemporary marketing. 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