{"id":112597,"date":"2013-08-14T21:12:00","date_gmt":"2013-08-15T02:12:00","guid":{"rendered":"https:\/\/www.dacgroup.com\/increase-in-direct-traffic-from-ios-6-explained\/"},"modified":"2024-12-21T05:53:39","modified_gmt":"2024-12-21T10:53:39","slug":"increase-in-direct-traffic-from-ios-6-explained","status":"publish","type":"post","link":"https:\/\/www.dacgroup.com\/en-gb\/insights\/blog\/analytics\/increase-in-direct-traffic-from-ios-6-explained\/","title":{"rendered":"Increase in Direct Traffic from iOS 6 \u2013 Explained"},"content":{"rendered":"<p><span style=\"color: #7c7c7c;\">As we eagerly await the release of iOS 7 I though it appropriate to have a deeper look into the issue SEOs have faced with iOS 6 over the past year, so that we are fully prepared about what, or what not to expect with Apple&#8217;s latest release.<\/span><\/p>\n<h2><span style=\"color: #7c7c7c;\"><b>What?<\/b><\/span><\/h2>\n<p><span style=\"color: #7c7c7c;\">If, like us, your site or sites have over 25% of their traffic coming from mobiles, and one day the biggest device on the market releases a new operating system that decides not to pass on ANY information about the users coming to your site, you may be interested in finding out a little more about what has happened!<\/span> <img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-3985 size-full\" src=\"http:\/\/www.make-it-rain.co.uk\/wpe-content\/uploads\/2013\/07\/traffic1.png\" alt=\"traffic report\" width=\"621\" height=\"280\" \/> <span style=\"color: #7c7c7c;\">Take a minute to digest the graph above. The data was taken from a real site over from Jun-12 to May-13.<\/span> <span style=\"color: #7c7c7c;\">The top trend line represents average visits to the site across all segments: organic, PPC, direct &amp; referrals. You can see that it remains flat with a seasonal dip. Total iOS traffic in green is trending up, meaning the number of people visiting the site via iPads and iPhones is increasing. <\/span> <span style=\"color: #7c7c7c;\">The bottom two lines are where it gets interesting. We can see a clear drop in organic traffic from iOS operating systems and a distinct increase in direct traffic from the iOS devices starting from the launch of iOS 6 on the 19<sup>th<\/sup> of September 2012.<\/span> <span style=\"color: #7c7c7c;\"><b>Not being able to see where traffic comes from has obvious implications in affectively aligning one&#8217;s site with the right traffic.<\/b><\/span><\/p>\n<h2><span style=\"color: #7c7c7c;\"><b>Why?<\/b><\/span><\/h2>\n<p><span style=\"color: #7c7c7c;\">There has been quite a lot of debate about what it is that&#8217;s causing this issue since it came to light quickly after the dust settled following the launch of the iOS 6 operating system back in September 2012. However, now the cause is fairly common knowledge and the best way to understand it is to learn a little bit about how Google works, starting by learning about how it deals with URLs.<\/span> <span style=\"color: #7c7c7c;\">You can learn a huge amount about how the web works from understanding URLs, but for this purpose I just want to show you how analytics programs track the search terms used to find a site. <\/span> <span style=\"color: #7c7c7c;\">Below you can see in the address bar a simple query Google is sending to the server containing the terms blue+jeans.<\/span> <span style=\"color: #7c7c7c;\"><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter size-full wp-image-3987\" src=\"http:\/\/www.make-it-rain.co.uk\/wpe-content\/uploads\/2013\/07\/blue-jeans.png\" alt=\"blue jeans\" width=\"581\" height=\"158\" \/><\/span> <span style=\"color: #000000;\"><span style=\"color: #7c7c7c;\">It is this information that can be passed by the browser to analytics programs when a site loads. However, with the introduction of Google secure search (SSL), which is now being widely adopted as default across many browsers, as well as in Google if the user is signed in to their Google account, the search terms in the referral information is not passed. \u00a0Instead it is encrypted for privacy reasons. You can read more about this situation<\/span> <a title=\"encrypt search\" href=\"http:\/\/searchengineland.com\/google-to-begin-encrypting-searches-outbound-clicks-by-default-97435\" target=\"_blank\" rel=\"noopener\">here<span style=\"color: #7c7c7c;\">.<\/span><\/a><\/span> <span style=\"color: #7c7c7c;\">This is causing the growing number of (&#8216;Not Provided&#8217;) visits in analytics. However, critically with Safari browsers on iOS 6 operating systems no referral information, regarding where the visitor has come from, is being passed at all!<\/span> <span style=\"color: #000000;\"><span style=\"color: #7c7c7c;\">Technically speaking, Google played a part in this too. Early in the summer of 2012 they changed the way the referrer information was passed when users search via SSL by making use of the Meta referrer tag; instead of passing the URL string with encrypted keywords, it does not pass the URL at all, only the Meta referral tag. Read more about this<\/span> <a title=\"Meta tag\" href=\"http:\/\/searchengineland.com\/google-change-may-turn-search-traffic-into-referral-traffic-116085\" target=\"_blank\" rel=\"noopener\">here<\/a><span style=\"color: #7c7c7c;\">. Google did this for one reason. Speed. Users searching via SSL have shorter latency because no longer is their an additional redirect to encrypt the URL.<\/span><\/span> <span style=\"color: #7c7c7c;\">So, essentially speaking, Safari, running on iOS 6, does not support this referrer Meta tag now being used by Google. Therefore we can no longer see where visitors have come from because not only are they searching via SSL, which strips the keywords, the referral Meta tag is not supported either.<\/span> <span style=\"color: #000000;\"><span style=\"color: #7c7c7c;\">However much of a nightmare this situation may be for marketers and engineers everywhere, Google and Apple have had their horns locked since the start so it&#8217;s best to assume that there will be no quick fix to this cat and mouse situation. We will hold our breath for the<\/span> <a title=\"iOS 7\" href=\"http:\/\/www.apple.com\/uk\/ios\/ios7\/\" target=\"_blank\" rel=\"noopener\">iOS 7 launch<\/a> <span style=\"color: #7c7c7c;\">which is due in a month or so. So what have we been doing about it!?<\/span><\/span><\/p>\n<section id=\"hub-newsletter-signup\" data-role=\"forward-email-subscription-container\" class=\"full-width w-100 d-flex justify-content-center align-items-center bg-c7f2b3\">\n    \n    <div class=\"max-w-1400 w-100 form\">\n        <div class=\"text-content-container\">\n            <h2>\n                Stay Forward            <\/h2>\n            <p class=\"subtitle\">\n                Get exclusive insights into digital <br class=\"d-none d-lg-block\">media's top-trending topics delivered<br class=\"d-none d-lg-block\"> directly to your inbox.            <\/p>\n        <\/div>\n\n        <div data-role=\"form-group\">\n            <div class=\"d-flex flex-column w-100\">\n                <form data-forward-email-form class='custom-hubspot-form' id='hubspot_form_6ab1c499a51fe'>\n    <div class='d-flex input'>\n        <input type='email' class='form-control me-2 input' placeholder='Email address' aria-label='Email' name='email' required>\n        <button type='submit' class='btn_primary-filled_white'>Submit\n<\/button>\n    <\/div>\n    <input type='text' name='dac_hp' value='' tabindex='-1' autocomplete='off' aria-hidden='true' style='position:absolute;left:-9999px;height:0;width:0;border:0;padding:0;overflow:hidden'>\n    \n    <p class='hubspot-status'><\/p>\n<\/form>\n<script>\njQuery(document).ready(function($) {\n    var loadedAt = Date.now();\n    var form = $('#hubspot_form_6ab1c499a51fe');\n    form.on('submit', function(event) {\n        event.preventDefault();\n\n        \/\/ Get email input value\n        var emailInput = form.find('input[name=\"email\"]');\n        var email = emailInput.val().trim();\n\n        \/\/ Get the status element for this form\n        var statusElement = form.siblings('.forward-email-status-container');\n\n        \/\/ Submit through the site's form proxy (form IDs stay server-side)\n        fetch('https:\/\/www.dacgroup.com\/en-gb\/wp-json\/api\/v1\/forms\/submit', {\n            method: 'POST',\n            headers: {\n                'Content-Type': 'application\/json'\n            },\n            body: JSON.stringify({\n                form: 'newsletter',\n                source: 'block-hub-newsletter',\n                lang: 'en-gb',\n                email: email,\n                hp: form.find('input[name=\"dac_hp\"]').val(),\n                turnstileToken: form.find('[name=\"cf-turnstile-response\"]').val() || '',\n                elapsed: Date.now() - loadedAt,\n                pageUri: window.location.href,\n                pageName: document.title\n            })\n        })\n        .then(response => response.json().catch(function() { return {}; }).then(result => {\n            if (response.ok && result.success) {\n                if(statusElement) {\n                    statusElement.text('Thanks for Subscribing!');\n                    statusElement.css('color', 'green');\n                }\n\n                var userInfo = JSON.parse(localStorage.getItem('userInfo'));\n                if (userInfo) {\n                    userInfo.event = 'Form_submit';\n                    userInfo.email = email;\n                    userInfo.form_name = 'Newsletter';\n                    window.dataLayer = window.dataLayer || [];\n                    window.dataLayer.push(userInfo);\n                }\n\n                emailInput.val(''); \/\/ Clear the email field\n                window.dispatchEvent(new CustomEvent('newsletter-submit'));\n            } else {\n                if(statusElement) {\n                    statusElement.text((result.data && result.data.message) || \"There was an error submitting the form.\");\n                    statusElement.css({\n                        'color': 'red',\n                        'padding-top': '10px'\n                    });\n                }\n            }\n        }))\n        .catch(error => {\n            console.error('Error:', error);\n            statusElement.text(\"There was an error submitting the form.\");\n            statusElement.css({\n                'color': 'red',\n                'padding-top': '10px'\n            });\n        });\n    });\n});\n<\/script>                <span class=\"forward-email-status-container\"><\/span>\n            <\/div>\n\n            <button id=\"forward-form-submission\" class=\"subscribe-btn\" type=\"button\" onclick=\"triggerButton(this)\">\n                <span class=\"d-inline-block\">\n                    SUBSCRIBE                <\/span>\n                <span class=\"d-inline-block bell-container\">\n                    <svg width=\"28\" height=\"28\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M3.5458 14.4774L4.50055 13.234C4.50657 11.8629 4.56791 9.80824 5.17539 8.00401C5.52706 6.95953 6.09459 5.89126 7.03537 5.08C7.70533 4.50227 8.51103 4.10149 9.44696 3.90922C9.50872 3.69984 9.5922 3.49047 9.70471 3.28979C9.91134 2.92122 10.2194 2.57523 10.654 2.33189C11.0827 2.09183 11.5478 2 12 2C12.4355 2 12.8969 2.08208 13.3272 2.31763C13.7695 2.55969 14.0812 2.91045 14.2866 3.28943C14.3999 3.49849 14.4813 3.71787 14.5396 3.93682C15.5444 4.18145 16.3788 4.69659 17.0444 5.38131C17.9498 6.3126 18.4937 7.50224 18.8321 8.60503C19.3645 10.3395 19.4725 12.1499 19.4944 13.1421C19.9371 13.6338 20.3502 14.1627 20.6914 14.626C21.9447 16.3277 20.6148 18.5001 18.7001 18.5001L5.52863 18.5C3.45543 18.5 2.28314 16.1217 3.5458 14.4774Z\" stroke=\"#171616\" \/>\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.0857 19.3749C9.431 19.1461 9.89639 19.2405 10.1252 19.5858C10.874 20.7159 12.7481 21.0858 13.9 19.5501C14.1485 19.2187 14.6186 19.1516 14.95 19.4001C15.2813 19.6486 15.3485 20.1187 15.1 20.4501C13.2518 22.9143 10.126 22.3027 8.87475 20.4143C8.64596 20.069 8.74041 19.6037 9.0857 19.3749Z\" fill=\"#171616\" \/>\n                    <\/svg>\n                <\/span>\n            <\/button>\n        <\/div>\n    <\/div>\n\n    \n    <script>\n        function triggerButton(button) {\n\n            var container = button.closest('[data-role=\"forward-email-subscription-container\"]');\n            var form = container.querySelector('[data-forward-email-form]');\n\n            if (form) {\n                jQuery(form).find(\"button[type='submit']\").trigger('click');\n            }\n        }\n    <\/script>\n\n<\/section>\n\n\n<h2><span style=\"color: #7c7c7c;\">How?<\/span><\/h2>\n<p><span style=\"color: #7c7c7c;\">So how can we get around this situation? Firstly, we needed to look back at data before the problem started.<\/span> <span style=\"color: #7c7c7c;\">If you have had analytics running on your site since before the iOS 6 launch happened in September 2012 then you will be able to find out what the relationship was between iOS organic traffic and iOS direct traffic. If we can find out what this relationship is as a percentage then we can apply it to the sum of the iOS Organic and iOS Direct traffic after the changes took place to find out what the real values should be.<\/span> <span style=\"color: #7c7c7c;\">Find the \u2018correct % of iOS direct traffic\u2019 from a period before the problem started. If possible set data parameters in Analytics from June 18<sup>th<\/sup> 2012 \u2013 September 18<sup>th<\/sup> 2012. Filter the traffic to solve the following formula.<\/span> <span style=\"color: #99cc00;\"> = iOS Direct Traffic \/ (iOS Organic Traffic + iOS Direct Traffic)<\/span> <span style=\"color: #7c7c7c;\">Apply the \u2018correct % of iOS direct traffic\u2019 to the sum of iOS direct &amp; iOS organic traffic from a period of your choice anytime after the 19<sup>th<\/sup> of September 2012.<\/span> <span style=\"color: #99cc00;\"> = (iOS Organic + iOS Direct) x \u2018Correct % of iOS Direct Traffic\u2019<\/span> <span style=\"color: #7c7c7c;\">This gives us the sum of the \u2018real amount of direct traffic\u2019 from the problem period. To find the recovered iOS organic traffic subtract this \u2018real amount of direct traffic\u2019 from the direct traffic.<\/span> <span style=\"color: #99cc00;\"> Direct Traffic \u2013 Real Direct Traffic = Recovered iOS Organic Traffic<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"<p>As we eagerly await the release of iOS 7 I though it appropriate to have a deeper look into the issue SEOs have faced with iOS 6 over the past year, so that we are fully prepared about what, or what not to expect with Apple&#8217;s latest release. What? If, like us, your site or [&hellip;]<\/p>\n","protected":false},"author":83,"featured_media":112599,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","reading_level":"Technical","reading_level_confidence":0.82,"reading_level_needs_review":"0","in_short_ai_headline":"","in_short_ai_body":"","in_short_status":"","footnotes":""},"categories":[2861],"tags":[],"class_list":["post-112597","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-analytics"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Increase in Direct Traffic from iOS 6 \u2013 Explained | DAC<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dacgroup.com\/en-gb\/insights\/blog\/analytics\/increase-in-direct-traffic-from-ios-6-explained\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Increase in Direct Traffic from iOS 6 \u2013 Explained | DAC\" \/>\n<meta property=\"og:description\" content=\"As we eagerly await the release of iOS 7 I though it appropriate to have a deeper look into the issue SEOs have faced with iOS 6 over the past year, so that we are fully prepared about what, or what not to expect with Apple&#8217;s latest release. 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