{"id":112540,"date":"2014-09-24T19:23:00","date_gmt":"2014-09-25T00:23:00","guid":{"rendered":"https:\/\/www.dacgroup.com\/31-questions-asked-marketing-agency\/"},"modified":"2024-12-21T05:53:34","modified_gmt":"2024-12-21T10:53:34","slug":"31-questions-asked-marketing-agency","status":"publish","type":"post","link":"https:\/\/www.dacgroup.com\/en-gb\/insights\/blog\/strategy\/31-questions-asked-marketing-agency\/","title":{"rendered":"31 questions you should be asked by a marketing agency"},"content":{"rendered":"<p>How do businesses use digital marketing to grow their brand and service offering? Every business needs to start somewhere when it comes to reaching to out their new potential audience groups.<\/p>\n<p>So how do you take the CEO\u2019s business plan and turn it into a marketing strategy that can be planned, implemented, measured and aligned back to bottom line profits?<\/p>\n<p>We hear this \u2018chicken and egg\u2019 question most days in our agency. The key is to understand what outcomes the business is trying to achieve within a given timescale and budget. It really isn\u2019t about which digital channels you use or which keywords you think may be relevant at this stage, these are nothing more than outcomes that fall out of the research phase of a digital marketing strategy session further down the line.<\/p>\n<p>We know that many brands, especially Start Ups cannot answer all the questions that an agency may want the answers to; the key point being, we want you to start thinking about the uncertainties or opportunities that you haven\u2019t thought of. It\u2019s the difference between taking a commoditised package and taking on a service that specifically works for you and continues to work for you as your business evolves and grows.<\/p>\n<p>So if you are offered 20 links a month, your Facebook page updated monthly, a \u2018guaranteed No 1 on Google\u2019, a pointless SERP report and a bitter disappointment, then look no further than your inbox, you won\u2019t have to look far. What you won\u2019t get is a well thought out, robust marketing strategy which is planned and aligned with your business goals.<\/p>\n<p>Here are our top 31 questions you should be asked by a marketing agency before you consider taking things to the next level.<\/p>\n<p><strong>Business and Commercial<\/strong><\/p>\n<p>Business Objectives \u2013 What do want to achieve and by when<\/p>\n<p>Marketing Objectives \u2013 Short, medium and long term marketing goals<\/p>\n<p>What are your key target\u00a0 i\/e Cost per enquiry<\/p>\n<p>What is the business proposition?<\/p>\n<p>What are your commercial priorities?<\/p>\n<p>Who are your key competitors?<\/p>\n<p><strong>The Brand<\/strong><\/p>\n<p>What is the tone of voice?<\/p>\n<p>Describe the brand character?<\/p>\n<p>What supports the proposition?<\/p>\n<p>Is there existing on-line equity?<\/p>\n<p><strong>Customer and Customer Behaviour<\/strong><\/p>\n<p>Who is your target audience?<\/p>\n<section data-role=\"forward-email-subscription-container\" class=\"full-width w-100 d-flex justify-content-center align-items-center bg-c7f2b3\">\n    \n    <div class=\"max-w-1400 w-100 form\">\n        <div class=\"text-content-container\">\n            <h2>\n                Stay Forward            <\/h2>\n            <p class=\"subtitle\">\n                Get exclusive insights into digital <br class=\"d-none d-lg-block\">media's top-trending topics delivered<br class=\"d-none d-lg-block\"> directly to your inbox.            <\/p>\n        <\/div>\n\n        <div data-role=\"form-group\">\n            <div class=\"d-flex flex-column w-100\">\n                <form data-newsletter-form class='custom-hubspot-form' id='hubspot_form_6a095fbd99a6e'>\n    <div class='d-flex input'>\n        <input type='email' class='form-control me-2 input' placeholder='Email address' aria-label='Email' name='email' required>\n        <button type='submit' class='btn_primary-filled_white'>Submit\n<\/button>\n    <\/div>\n    <p class='hubspot-status'><\/p>\n<\/form>\n<script>\njQuery(document).ready(function($) {\n    var form = $('#hubspot_form_6a095fbd99a6e');\n    form.on('submit', function(event) {\n        event.preventDefault();\n\n        \/\/ Get email input value\n        var emailInput = form.find('input[name=\"email\"]');\n        var email = emailInput.val().trim();\n\n        \/\/ Required HubSpot fields\n        var portalId = '5408011';\n        var formId = 'cafa8eb8-dd43-46cc-bec7-9f87e85b1bdb';\n\n        \/\/ Prepare the data payload\n        var data = {\n            fields: [\n                {\n                    name: 'email',\n                    value: email\n                }\n            ],\n            context: {\n                pageUri: window.location.href,\n                pageName: document.title\n            },\n            submittedAt: new Date().getTime()\n        };\n\n        \/\/ Get the status element for this form\n        var statusElement = form.siblings('.hubspot-status');\n\n        \/\/ Send the data to HubSpot\n        fetch('https:\/\/api.hsforms.com\/submissions\/v3\/integration\/submit\/5408011\/cafa8eb8-dd43-46cc-bec7-9f87e85b1bdb', {\n            method: 'POST',\n            headers: {\n                'Content-Type': 'application\/json'\n            },\n            body: JSON.stringify(data)\n        })\n        .then(response => {\n            if (response.ok) {\n                if(statusElement) {\n                    statusElement.text('Form submitted successfully!');\n                    statusElement.css('color', 'green');\n                }\n\n                var userInfo = JSON.parse(localStorage.getItem('userInfo'));\n                if (userInfo) {\n                    userInfo.event = 'Form_submit';\n                    userInfo.email = email;\n                    userInfo.form_name = 'Newsletter';\n                    window.dataLayer = window.dataLayer || [];\n                    window.dataLayer.push(userInfo);\n                }\n\n                emailInput.val(''); \/\/ Clear the email field\n                window.dispatchEvent(new CustomEvent('newsletter-submit'));\n            } else {\n                return response.json().then(error => {\n                    if(statusElement) {\n                        statusElement.text('Error: ' + error.message);\n                        statusElement.css({\n                            'color': 'red',\n                            'padding-top': '10px'\n                        });\n                    }\n                });\n            }\n        })\n        .catch(error => {\n            console.error('Error:', error);\n            statusElement.text(\"There was an error submitting the form.\");\n            statusElement.css({\n                'color': 'red',\n                'padding-top': '10px'\n            });\n        });\n    });\n\n    window.addEventListener('message', function(event) {\n        const isFormCallback = event.data.type === 'hsFormCallback';\n        const isFormSubmitted = event.data.eventName === 'onFormSubmitted';\n        const iscurrentForm = !!event?.data?.id ? 'cafa8eb8-dd43-46cc-bec7-9f87e85b1bdb'.trim() == event?.data?.id : false; \n\n        if( isFormCallback && isFormSubmitted && iscurrentForm ) {\n            console.log('event', event);\n            window.location.href = 'https:\/\/www.dacgroup.com\/en-gb\/thank-you\/';\n        }\n    });\n});\n<\/script>                <span class=\"forward-email-status-container\"><\/span>\n            <\/div>\n\n            <button id=\"forward-form-submission\" class=\"subscribe-btn\" type=\"button\" onclick=\"triggerButton(this)\">\n                <span class=\"d-inline-block\">\n                    SUBSCRIBE                <\/span>\n                <span class=\"d-inline-block bell-container\">\n                    <svg width=\"28\" height=\"28\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M3.5458 14.4774L4.50055 13.234C4.50657 11.8629 4.56791 9.80824 5.17539 8.00401C5.52706 6.95953 6.09459 5.89126 7.03537 5.08C7.70533 4.50227 8.51103 4.10149 9.44696 3.90922C9.50872 3.69984 9.5922 3.49047 9.70471 3.28979C9.91134 2.92122 10.2194 2.57523 10.654 2.33189C11.0827 2.09183 11.5478 2 12 2C12.4355 2 12.8969 2.08208 13.3272 2.31763C13.7695 2.55969 14.0812 2.91045 14.2866 3.28943C14.3999 3.49849 14.4813 3.71787 14.5396 3.93682C15.5444 4.18145 16.3788 4.69659 17.0444 5.38131C17.9498 6.3126 18.4937 7.50224 18.8321 8.60503C19.3645 10.3395 19.4725 12.1499 19.4944 13.1421C19.9371 13.6338 20.3502 14.1627 20.6914 14.626C21.9447 16.3277 20.6148 18.5001 18.7001 18.5001L5.52863 18.5C3.45543 18.5 2.28314 16.1217 3.5458 14.4774Z\" stroke=\"#171616\" \/>\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.0857 19.3749C9.431 19.1461 9.89639 19.2405 10.1252 19.5858C10.874 20.7159 12.7481 21.0858 13.9 19.5501C14.1485 19.2187 14.6186 19.1516 14.95 19.4001C15.2813 19.6486 15.3485 20.1187 15.1 20.4501C13.2518 22.9143 10.126 22.3027 8.87475 20.4143C8.64596 20.069 8.74041 19.6037 9.0857 19.3749Z\" fill=\"#171616\" \/>\n                    <\/svg>\n                <\/span>\n            <\/button>\n        <\/div>\n    <\/div>\n\n    \n    <script>\n        function triggerButton(button) {\n\n            var container = button.closest('[data-role=\"forward-email-subscription-container\"]');\n            var form = container.querySelector('[data-forward-email-form]');\n\n            if (form) {\n                jQuery(form).find(\"button[type='submit']\").trigger('click');\n            }\n        }\n    <\/script>\n\n<\/section>\n\n\n<p>What is the current audience perception?<\/p>\n<p>How do you want them to feel\/react?<\/p>\n<p>Do you what your customer lifetime value is?<\/p>\n<p>What is the average basket value?<\/p>\n<p><strong>Resource and Implementation<\/strong><\/p>\n<p>Do you have access to CMS?<\/p>\n<p>What are your ongoing design and development plans?<\/p>\n<p>Content provision &#8211; who is currently providing content and who will if you need more content<\/p>\n<p>Industry Experts \u2013 do you have any in your company?<\/p>\n<p><strong>Other Marketing Activity<\/strong><\/p>\n<p>What is you offline marketing activity?<\/p>\n<p>What PR (online and offline)do you do?<\/p>\n<p>Who looks after the strategy and implementation and measurement of Social Media activity?<\/p>\n<p>What are doing with paid media \u2013 PPC, Programmatic advertising, Display, Video, Paid Content etc?<\/p>\n<p>Email marketing &#8211; tell me about your strategy, how do you measure it, who does it, how often do you email?<\/p>\n<p>Affiliate marketing?<\/p>\n<p>Tell us about Offers \/ Promos?<\/p>\n<p>Tell us about Events \/ Exhibitions activity?<\/p>\n<p>Key Calendar Dates for your business?<\/p>\n<p><strong>Results and KPI\u2019s<\/strong><\/p>\n<p>How will online results\/success be measured and communicated internally?<\/p>\n<p>Other Intelligence\/Information<\/p>\n<p><strong>Do you want to know more?<\/strong><\/p>\n<p>Go to <a href=\"https:\/\/www.ambergreeninternetmarketing.com\/contact\/\"><strong>https:\/\/www.ambergreeninternetmarketing.com\/contact\/<\/strong><\/a> drop us a line and tells us what your trying to achieve for your business. We would love to hear from you.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How do businesses use digital marketing to grow their brand and service offering? Every business needs to start somewhere when it comes to reaching to out their new potential audience groups. So how do you take the CEO\u2019s business plan and turn it into a marketing strategy that can be planned, implemented, measured and aligned [&hellip;]<\/p>\n","protected":false},"author":69,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","reading_level":"Strategic","reading_level_confidence":0.78,"reading_level_needs_review":"0","footnotes":""},"categories":[2904],"tags":[345,313,309,484,489,490,480,372,322,485,491,500,492],"class_list":["post-112540","post","type-post","status-publish","format-standard","hentry","category-strategy","tag-account-manager","tag-account-service","tag-ambergreen","tag-content-2","tag-digital-marketing-2","tag-google-2","tag-infographic-2","tag-internet-marketing","tag-not-provided","tag-paid-search-2","tag-search-2","tag-seo-2","tag-strategy-2"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - 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