{"id":112474,"date":"2013-12-23T16:28:00","date_gmt":"2013-12-23T21:28:00","guid":{"rendered":"https:\/\/www.dacgroup.com\/latest-travel-marketing-trends\/"},"modified":"2024-12-21T05:53:27","modified_gmt":"2024-12-21T10:53:27","slug":"latest-travel-marketing-trends","status":"publish","type":"post","link":"https:\/\/www.dacgroup.com\/en-gb\/insights\/blog\/strategy\/latest-travel-marketing-trends\/","title":{"rendered":"Latest Travel Marketing Trends"},"content":{"rendered":"<p>The IAB released their latest figures on the Travel brands and how they engaged with their audiences. It came as no surprise to hear that only 48% of the top 50 brands had a mobile friendly website, yet only 6% of them had tablet specific content created. Putting this into context, a few months back we discussed the changing demands of content consumption as Google cited a growth of 129% YOY in searches from tablets in Q2 2013 and in Q3 we saw no real slow down as YOY growth still grew to 93%. Reading through the metrics; is the travel sector not responding fast enough to the demands of their potential audience groups?<\/p>\n<p>OK, so not everyone needs a tablet specific experience, but I\u2019m firm believer that with the cost of brochures and postage on the increase and only 20% of the top Travel brands joining up the single customer view, an engaging, interactive tablet brochure may be a reasonable solution for a few niche luxury players in the travel market.<\/p>\n<p>The stats speak for themselves, 44% of all travel searches in the UK are now performed on a mobile or tablet device, an increase of 15% on the year before. It comes as no surprise that looking through all the recent reports covering the technical \/ marketing road map of what Travel and Retail brands are looking to achieve in the next year there are two key areas of growth. We will see more brands providing their digital assets through apps, tablet and responsive designed websites and the ability to make better business decisions through business intelligence and analytics. (Some people call this Big Data)<\/p>\n<p>Responsive Design?<\/p>\n<p>Only 2 out of the top 50 Travel brands in the recent IAB report used responsive designed transactional websites. Congratulations to Hotels.com and Trivago. In comparison, 16 out of the top 50 had no mobile presence at all (they had no responsive designed website, no tablet design and no app). This looks like a metric that is likely to change as user engagement and conversions seem to be so closely related to poor bounce rates and website exits, more brands will look to engage their audiences over a wider range of devices.<\/p>\n<section data-role=\"forward-email-subscription-container\" class=\"full-width w-100 d-flex justify-content-center align-items-center bg-c7f2b3\">\n    \n    <div class=\"max-w-1400 w-100 form\">\n        <div class=\"text-content-container\">\n            <h2>\n                Stay Forward            <\/h2>\n            <p class=\"subtitle\">\n                Get exclusive insights into digital <br class=\"d-none d-lg-block\">media's top-trending topics delivered<br class=\"d-none d-lg-block\"> directly to your inbox.            <\/p>\n        <\/div>\n\n        <div data-role=\"form-group\">\n            <div class=\"d-flex flex-column w-100\">\n                <form data-forward-email-form class='custom-hubspot-form' id='hubspot_form_69fad059b1f2e'>\n    <div class='d-flex input'>\n        <input type='email' class='form-control me-2 input' placeholder='Email address' aria-label='Email' name='email' required>\n        <button type='submit' class='btn_primary-filled_white'>Submit\n<\/button>\n    <\/div>\n    <p class='hubspot-status'><\/p>\n<\/form>\n<script>\njQuery(document).ready(function($) {\n    var form = $('#hubspot_form_69fad059b1f2e');\n    form.on('submit', function(event) {\n        event.preventDefault();\n\n        \/\/ Get email input value\n        var emailInput = form.find('input[name=\"email\"]');\n        var email = emailInput.val().trim();\n\n        \/\/ Required HubSpot fields\n        var portalId = '5408011';\n        var formId = 'cafa8eb8-dd43-46cc-bec7-9f87e85b1bdb';\n\n        \/\/ Prepare the data payload\n        var data = {\n            fields: [\n                {\n                    name: 'email',\n                    value: email\n                }\n            ],\n            context: {\n                pageUri: window.location.href,\n                pageName: document.title\n            },\n            submittedAt: new Date().getTime()\n        };\n\n        \/\/ Get the status element for this form\n        var statusElement = form.siblings('.forward-email-status-container');\n\n        \/\/ Send the data to HubSpot\n        fetch('https:\/\/api.hsforms.com\/submissions\/v3\/integration\/submit\/5408011\/cafa8eb8-dd43-46cc-bec7-9f87e85b1bdb', {\n            method: 'POST',\n            headers: {\n                'Content-Type': 'application\/json'\n            },\n            body: JSON.stringify(data)\n        })\n        .then(response => {\n            if (response.ok) {\n                if(statusElement) {\n                    statusElement.text('Thanks for Subscribing!');\n                    statusElement.css('color', 'green');\n                }\n\n                var userInfo = JSON.parse(localStorage.getItem('userInfo'));\n                if (userInfo) {\n                    userInfo.event = 'Form_submit';\n                    userInfo.email = email;\n                    userInfo.form_name = 'Newsletter';\n                    window.dataLayer = window.dataLayer || [];\n                    window.dataLayer.push(userInfo);\n                }\n\n                emailInput.val(''); \/\/ Clear the email field\n                window.dispatchEvent(new CustomEvent('newsletter-submit'));\n            } else {\n                return response.json().then(error => {\n                    if(statusElement) {\n                        statusElement.text('Error: ' + error.message);\n                        statusElement.css({\n                            'color': 'red',\n                            'padding-top': '10px'\n                        });\n                    }\n                });\n            }\n        })\n        .catch(error => {\n            console.error('Error:', error);\n            statusElement.text(\"There was an error submitting the form.\");\n            statusElement.css({\n                'color': 'red',\n                'padding-top': '10px'\n            });\n        });\n    });\n\n    window.addEventListener('message', function(event) {\n        const isFormCallback = event.data.type === 'hsFormCallback';\n        const isFormSubmitted = event.data.eventName === 'onFormSubmitted';\n        const iscurrentForm = !!event?.data?.id ? 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To support this further, the research also discovered 4 out of the top 50 Travel brands were using click to call adverts on the search engines but had no responsive design for their websites. It should come as no surprise that 3 of these 4 brands were not using a singular customer view to measure and understand their audience engagement.<\/p>\n<p>What are customers doing to research their Travel experience?<\/p>\n<p>Google latest market trends for October 2013 are stating that Travel is obviously a multi device search experience.Trust and usability of using different devices is still increasing but PC\u2019s still account for 79.6% of the final transactions, Tablet conversions rose year on year to 11.4% and Smartphone conversions increased to 9%. The collective total of 20% of all travel transactions now coming from mobiles and tablets is significant and demonstrates the risks and opportunities for brands that are not thinking about using responsive design or reaching out to their audience in a manner that is suitable to the consumer of 2014. This year has massive opportunities for travel brands but the consumer will not wait for companies that cannot keep up of the demands of the way their potential customers wish to research, review and transact.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>The IAB released their latest figures on the Travel brands and how they engaged with their audiences. It came as no surprise to hear that only 48% of the top 50 brands had a mobile friendly website, yet only 6% of them had tablet specific content created. Putting this into context, a few months back [&hellip;]<\/p>\n","protected":false},"author":69,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","reading_level":"Strategic","reading_level_confidence":0.7,"reading_level_needs_review":"0","footnotes":""},"categories":[2904],"tags":[],"class_list":["post-112474","post","type-post","status-publish","format-standard","hentry","category-strategy"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Latest Travel Marketing Trends | DAC<\/title>\n<meta name=\"description\" content=\"A round up of the latest travel marketing trends in the UK from the end of 2013\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" 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