{"id":112302,"date":"2023-08-02T13:00:00","date_gmt":"2023-08-02T18:00:00","guid":{"rendered":"https:\/\/www.dacgroup.com\/ai-for-content-brand-alignment-in-the-age-of-generative-media-2\/"},"modified":"2024-12-21T05:53:11","modified_gmt":"2024-12-21T10:53:11","slug":"ai-for-content-brand-alignment-in-the-age-of-generative-media-2","status":"publish","type":"post","link":"https:\/\/www.dacgroup.com\/en-gb\/insights\/blog\/strategy\/ai-for-content-brand-alignment-in-the-age-of-generative-media-2\/","title":{"rendered":"AI for content: Brand alignment in the age of generative media"},"content":{"rendered":"<p><span data-contrast=\"auto\">With the rise of generative media, DAC\u2019s strategists and creatives can\u2019t help but feel a thrill of excitement imagining the myriad ways this technology could be harnessed to help bring our ideas to life. But mixed in with the excitement is (or should be) a healthy dose of trepidation about the possible pitfalls of creating AI-generated content at scale.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">It\u2019s a bit like the excitement of standing at the top of a waterfall, eager to dive into the beautiful water below. It\u2019s beautiful, yes, but there could be danger lurking below the water\u2019s surface. Our role as content specialists is to make sure this swan dive doesn\u2019t exact a price we\u2019re unwilling to pay\u2014revolutionizing content creation at the cost of our guiding beacons: brand integrity and alignment.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">What is brand alignment and why does it matter?<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">Brand alignment refers to the strategies and measures implemented to keep all your company&#8217;s communications, visuals, and interactions in line with your brand promise and identity. In the age of AI-generated media, brand alignment considerations must now evolve to include training our AI tools to ensure all generated media both aligns with and champions the brand effectively.\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">Once we establish those guardrails, the first thing we start with is a blank piece of paper. No ideas, no copy yet. How will we use AI? Well, we use it for gathering vast amounts of information. We use it for quick visualizations. But really, it comes down to the human mind to come up with that spark and build on it; to find that emotional connection that resonates and connects to the audience.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:1,&quot;335559739&quot;:160,&quot;335559740&quot;:240}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">So, let\u2019s take writing a blog post as an example. We would be given a topic by <\/span><span data-contrast=\"none\">strategy<\/span><span data-contrast=\"auto\"> that is of interest to a certain audience. Instead of researching it through multiple sources, we can now use <\/span><a href=\"\/en-gb\/blog\/chatgpt-threats-opportunities-and-a-new-challenger-to-google\/\"><span data-contrast=\"none\">ChatGPT<\/span><\/a><span data-contrast=\"auto\"> and other AI tools to take care of much of the heavy lifting required. Now we only need to fact-check what we want to use, leaving us free to fine-tune the article to the specific interests of the audience (connecting with them emotionally, not with generic copy) and make sure it is on brand.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone wp-image-71518\" src=\"\/wpe-content\/uploads\/2023\/07\/Writing-blog-post-AI-300x275.png\" alt=\"\" width=\"1373\" height=\"1259\" \/><\/p>\n<p aria-level=\"2\">Source: ChatGPT<\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">How to steer AI in the right direction<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">When it comes to defining and ensuring brand alignment for a client, strategic and <\/span><span data-contrast=\"none\">creative<\/span><span data-contrast=\"auto\"> functions have to collaborate. Together, they craft the blueprint for the AI to follow. Early generative media outputs have demonstrated that AI can be an extremely enthusiastic and prolific content generator\u2014but without the proper guidance, this abundant output may miss the mark for the brand, instead veering into murky territory.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">As generative media has become commonplace, many brands are rightly concerned about if content generated by AI can truly serve the same purpose as human-created assets. This is where strategy and creative play a crucial role in guiding the AI and translating nuanced requirements into a language it understands in order to generate the right content and creative.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">In practical terms, this may look like re-engineering brand guidelines and tone and voice directives into efficient and clear prompts that provide the context and guardrails necessary for the AI to produce useful, on-brand content for clients. And despite evangelists\u2019 more optimistic projections, even the most sophisticated AI is currently no match for human intuition; it\u2019s like expecting a weather app to understand why we feel uplifted on a sunny day. Strategists and creatives add a vital layer of understanding and interpretation to the AI output, adjusting and refining it to safeguard against content that might be technically correct but fails to account for context, nuance, endorsement implied by the proximity of content placement, and evolving social sentiment.\u00a0\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<section data-role=\"forward-email-subscription-container\" class=\"full-width w-100 d-flex justify-content-center align-items-center bg-c7f2b3\">\n    \n    <div class=\"max-w-1400 w-100 form\">\n        <div class=\"text-content-container\">\n            <h2>\n                Stay Forward            <\/h2>\n            <p class=\"subtitle\">\n                Get exclusive insights into digital <br class=\"d-none d-lg-block\">media's top-trending topics delivered<br class=\"d-none d-lg-block\"> directly to your inbox.            <\/p>\n        <\/div>\n\n        <div data-role=\"form-group\">\n            <div class=\"d-flex flex-column w-100\">\n                <form data-forward-email-form class='custom-hubspot-form' id='hubspot_form_69d73a0d0b066'>\n    <div class='d-flex input'>\n        <input type='email' class='form-control me-2 input' placeholder='Email address' aria-label='Email' name='email' required>\n        <button type='submit' class='btn_primary-filled_white'>Submit\n<\/button>\n    <\/div>\n    <p class='hubspot-status'><\/p>\n<\/form>\n<script>\njQuery(document).ready(function($) {\n    var form = $('#hubspot_form_69d73a0d0b066');\n    form.on('submit', function(event) {\n        event.preventDefault();\n\n        \/\/ Get email input value\n        var emailInput = form.find('input[name=\"email\"]');\n        var email = emailInput.val().trim();\n\n        \/\/ Required HubSpot fields\n        var portalId = '5408011';\n        var formId = 'cafa8eb8-dd43-46cc-bec7-9f87e85b1bdb';\n\n        \/\/ Prepare the data payload\n        var data = {\n            fields: [\n                {\n                    name: 'email',\n                    value: email\n                }\n            ],\n            context: {\n                pageUri: window.location.href,\n                pageName: document.title\n            },\n            submittedAt: new Date().getTime()\n        };\n\n        \/\/ Get the status element for this form\n        var statusElement = form.siblings('.forward-email-status-container');\n\n        \/\/ Send the data to HubSpot\n        fetch('https:\/\/api.hsforms.com\/submissions\/v3\/integration\/submit\/5408011\/cafa8eb8-dd43-46cc-bec7-9f87e85b1bdb', {\n            method: 'POST',\n            headers: {\n                'Content-Type': 'application\/json'\n            },\n            body: JSON.stringify(data)\n        })\n        .then(response => {\n            if (response.ok) {\n                if(statusElement) {\n                    statusElement.text('Thanks for Subscribing!');\n                    statusElement.css('color', 'green');\n                }\n\n                var userInfo = JSON.parse(localStorage.getItem('userInfo'));\n                if (userInfo) {\n                    userInfo.event = 'Form_submit';\n                    userInfo.email = email;\n                    userInfo.form_name = 'Newsletter';\n                    window.dataLayer = window.dataLayer || [];\n                    window.dataLayer.push(userInfo);\n                }\n\n                emailInput.val(''); \/\/ Clear the email field\n                window.dispatchEvent(new CustomEvent('newsletter-submit'));\n            } else {\n                return response.json().then(error => {\n                    if(statusElement) {\n                        statusElement.text('Error: ' + error.message);\n                        statusElement.css({\n                            'color': 'red',\n                            'padding-top': '10px'\n                        });\n                    }\n                });\n            }\n        })\n        .catch(error => {\n            console.error('Error:', error);\n            statusElement.text(\"There was an error submitting the form.\");\n            statusElement.css({\n                'color': 'red',\n                'padding-top': '10px'\n            });\n        });\n    });\n\n    window.addEventListener('message', function(event) {\n        const isFormCallback = event.data.type === 'hsFormCallback';\n        const isFormSubmitted = event.data.eventName === 'onFormSubmitted';\n        const iscurrentForm = !!event?.data?.id ? 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In doing so, it may have become clear that one current shortfall of these tools is their short memories. If you\u2019ve ever had a long \u201cconversation\u201d with ChatGPT, you may have noticed that, eventually, the AI appears to become forgetful, losing context from the earlier parts of your conversation the longer you chat. This happens because these tools have a finite capacity to retain previously provided context. As you chat longer, the original context you may have provided for your query is being slowly replaced as the AI can only retain a certain number of lines of code as context for its responses.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">This presents a very real challenge for using AI to generate consistent brand-aligned content and experiences. Without a permanent memory of the brand\u2019s identity and guidelines, how can we trust AI to generate truly brand-aligned content? We may as well write the content ourselves if we can\u2019t trust that the nuances of our tone and voice guidelines\u2014and our client-specific terminology\u2014will be retained and properly applied.\u00a0<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">This is where DAC is working on a very interesting approach to establishing long-term profile and behavior profiles that can be layered on top of AI\u2019s generative capabilities. With a more permanent and reliable way to impart brand directives to the AI, we can now craft the nuance and context necessary to create repeatable success with generative media. Most recently, we\u2019ve been working to build out a community management behavior that embodies one of our key clients. This will enable us to operationalize our community management playbook and response guidelines to deliver <\/span><a href=\"\/en-gb\/services\/reputation-management\/\"><span data-contrast=\"none\">highly intelligent and brand-aligned responses<\/span><\/a><span data-contrast=\"auto\"> to our client\u2019s social community and followers.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<h2 aria-level=\"2\"><span data-contrast=\"none\">Preparing for the age of AI<\/span><span data-ccp-props=\"{&quot;134245418&quot;:true,&quot;134245529&quot;:true,&quot;201341983&quot;:0,&quot;335559738&quot;:40,&quot;335559739&quot;:0,&quot;335559740&quot;:259}\">\u00a0<\/span><\/h2>\n<p><span data-contrast=\"auto\">It\u2019s clear that AI&#8217;s role in generative media will only grow. With it comes capacity to execute content at speeds and scale previously impossible for lean and even midsized content teams. And while there is much excitement around this, there are also legitimate concerns. From where we stand, the key lies in stronger AI governance. As strategists and creatives, we must be ready to take on this challenge head-on\u2014developing and evolving our skills to meet the needs of harnessing this new tool of our trade.<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><span data-contrast=\"auto\">With this in mind, we leave you with a challenge: Consider the next piece of content you need to create and challenge yourself to develop it using AI as your craftsman. Build out your brand guidelines, be clear about your directions, and keep refining your prompts until the output is at least as good as a solid final draft. We\u2019d love to hear from you about the challenges and success you experience with this approach!<\/span><span data-ccp-props=\"{&quot;201341983&quot;:0,&quot;335559739&quot;:160,&quot;335559740&quot;:259}\">\u00a0<\/span><\/p>\n<p><a class=\"btn blog-contact-btn\">GET IN TOUCH<\/a><\/p>\n<div id=\"pdfDownload\">\n\t\t\t\t\t<script>\n\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\tportalId: 5408011,\n\t\t\t\t\t\t\t\tformId: \"3f79c1e8-882b-45d7-9a8c-f8e22093fdf1\",\n\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1775712781000-1561332348\",\n\t\t\t\t\t\t\t\tregion: \"na1\",\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t})});\n\t\t\t\t\t<\/script>\n\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1775712781000-1561332348\"><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>With the rise of generative media, DAC\u2019s strategists and creatives can\u2019t help but feel a thrill of excitement imagining the myriad ways this technology could be harnessed to help bring our ideas to life. But mixed in with the excitement is (or should be) a healthy dose of trepidation about the possible pitfalls of creating [&hellip;]<\/p>\n","protected":false},"author":135,"featured_media":112304,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","reading_level":"Strategic","reading_level_confidence":0.75,"reading_level_needs_review":"0","footnotes":""},"categories":[2904],"tags":[],"class_list":["post-112302","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-strategy"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>AI for content: Brand alignment in the age of generative media | DAC<\/title>\n<meta name=\"description\" content=\"Explore the potential of generative media for content creation, while being mindful of AI pitfalls and preserving brand integrity.\" \/>\n<meta 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