{"id":112212,"date":"2023-06-29T18:00:00","date_gmt":"2023-06-29T23:00:00","guid":{"rendered":"https:\/\/www.dacgroup.com\/internal-site-search-engine-optimisation-the-treasure-right-under-our-noses\/"},"modified":"2024-12-30T07:34:04","modified_gmt":"2024-12-30T12:34:04","slug":"internal-site-search-engine-optimisation-the-treasure-right-under-our-noses","status":"publish","type":"post","link":"https:\/\/www.dacgroup.com\/en-gb\/insights\/blog\/search-optimization\/internal-site-search-engine-optimisation-the-treasure-right-under-our-noses\/","title":{"rendered":"Internal site search engine optimisation: The treasure right under our noses"},"content":{"rendered":"<p>Although the phrase \u201cknowledge is power\u201d was likely coined by Sir Francis Bacon way back in 1597, it has been repeated in the writings of many throughout history and continues to resonate today\u2014especially at Google.<\/p>\n<p>Since the search giant\u2019s inception in 1999, the people behind it have been gaining knowledge about humanity, usually without even asking. By spending billions on developing a search engine, Google has become the arena where we share our hopes, fears, curiosity, and desires more than we do with each other. With this user input, Google has built an empire of services\u2014Google Maps, Google News, self-driving cars, YouTube, Shopping, AI, Gmail, Google Docs, and more\u2014that evolves daily to satisfy the needs and wants of literally billions of people.<\/p>\n<p style=\"text-align: left;\">But this blog post isn\u2019t about Google, which is by no means the only treasure trove of information.<\/p>\n<h2><span class=\"eop\">The inevitable rise of internal search engines<\/span><\/h2>\n<p>Internal search engines are important tools for users who have difficulty navigating a site\u2019s IA (information architecture), whether they\u2019re looking for older content or tracking down content that has no obvious path. According to Forrester research, <a href=\"https:\/\/www.forrester.com\/report\/MustHave-eCommerce-Features\/RES89561\">up to 43% of users will attempt to find products or content using the site search<\/a>. Unfortunately, unlike Google, most internal search engines tend to be hastily set up, not sufficiently tested, and subsequently underutilised. As a result, site search engine results are not helpful, which can result in users either avoiding them entirely, using Google to navigate the site instead, or switching to a Google alternative. This is a major missed opportunity.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-70501 aligncenter\" src=\"\/wpe-content\/uploads\/2023\/06\/Internal-site-search-engine-optimization-300x150.png\" alt=\"\" width=\"720\" height=\"360\" \/><\/p>\n<p>While SEOs spend most of their time focusing on <a href=\"\/en-gb\/services\/search-engine-optimisation\/\">analysing user data from the major search engines like Google and Bing<\/a>, they should also use these skills on sites\u2019 internal search engines. If set up correctly, the internal search engine can provide a wealth of information about the customers and users on any given website, such as:<\/p>\n<ul>\n<li>Customer language (terminology used)<\/li>\n<li>Customer needs, pain points, frustrations (FAQs)<\/li>\n<li>Navigational issues (frequently searched content that should be easier to find)<\/li>\n<li>Site content gaps (users seeking content that doesn\u2019t exist yet)<\/li>\n<li>Do users find the results useful?<\/li>\n<li>Which topics are most frequently inquired about?<\/li>\n<\/ul>\n<p>This data should be pulled and analysed on a yearly basis to monitor trends, user behavior, and changing needs\u2014this user data will help drive site changes and support business decisions.<\/p>\n<p>In addition to these gems, SEOs can test the search engine and work with developers to adjust the search engine algorithm in order to make the results more user-friendly and accurate, help reduce user frustration, and drive more traffic internally.<\/p>\n<section data-role=\"forward-email-subscription-container\" class=\"full-width w-100 d-flex justify-content-center align-items-center bg-c7f2b3\">\n    \n    <div class=\"max-w-1400 w-100 form\">\n        <div class=\"text-content-container\">\n            <h2>\n                Stay Forward            <\/h2>\n            <p class=\"subtitle\">\n                Get exclusive insights into digital <br class=\"d-none d-lg-block\">media's top-trending topics delivered<br class=\"d-none d-lg-block\"> directly to your inbox.            <\/p>\n        <\/div>\n\n        <div data-role=\"form-group\">\n            <div class=\"d-flex flex-column w-100\">\n                <form data-forward-email-form class='custom-hubspot-form' id='hubspot_form_69d035c2e6fa0'>\n    <div class='d-flex input'>\n        <input type='email' class='form-control me-2 input' placeholder='Email address' aria-label='Email' name='email' required>\n        <button type='submit' class='btn_primary-filled_white'>Submit\n<\/button>\n    <\/div>\n    <p class='hubspot-status'><\/p>\n<\/form>\n<script>\njQuery(document).ready(function($) {\n    var form = $('#hubspot_form_69d035c2e6fa0');\n    form.on('submit', function(event) {\n        event.preventDefault();\n\n        \/\/ Get email input value\n        var emailInput = form.find('input[name=\"email\"]');\n        var email = emailInput.val().trim();\n\n        \/\/ Required HubSpot fields\n        var portalId = '5408011';\n        var formId = 'cafa8eb8-dd43-46cc-bec7-9f87e85b1bdb';\n\n        \/\/ Prepare the data payload\n        var data = {\n            fields: [\n                {\n                    name: 'email',\n                    value: email\n                }\n            ],\n            context: {\n                pageUri: window.location.href,\n                pageName: document.title\n            },\n            submittedAt: new Date().getTime()\n        };\n\n        \/\/ Get the status element for this form\n        var statusElement = form.siblings('.forward-email-status-container');\n\n        \/\/ Send the data to HubSpot\n        fetch('https:\/\/api.hsforms.com\/submissions\/v3\/integration\/submit\/5408011\/cafa8eb8-dd43-46cc-bec7-9f87e85b1bdb', {\n            method: 'POST',\n            headers: {\n                'Content-Type': 'application\/json'\n            },\n            body: JSON.stringify(data)\n        })\n        .then(response => {\n            if (response.ok) {\n                if(statusElement) {\n                    statusElement.text('Thanks for Subscribing!');\n                    statusElement.css('color', 'green');\n                }\n\n                var userInfo = JSON.parse(localStorage.getItem('userInfo'));\n                if (userInfo) {\n                    userInfo.event = 'Form_submit';\n                    userInfo.email = email;\n                    userInfo.form_name = 'Newsletter';\n                    window.dataLayer = window.dataLayer || [];\n                    window.dataLayer.push(userInfo);\n                }\n\n                emailInput.val(''); \/\/ Clear the email field\n                window.dispatchEvent(new CustomEvent('newsletter-submit'));\n            } else {\n                return response.json().then(error => {\n                    if(statusElement) {\n                        statusElement.text('Error: ' + error.message);\n                        statusElement.css({\n                            'color': 'red',\n                            'padding-top': '10px'\n                        });\n                    }\n                });\n            }\n        })\n        .catch(error => {\n            console.error('Error:', error);\n            statusElement.text(\"There was an error submitting the form.\");\n            statusElement.css({\n                'color': 'red',\n                'padding-top': '10px'\n            });\n        });\n    });\n\n    window.addEventListener('message', function(event) {\n        const isFormCallback = event.data.type === 'hsFormCallback';\n        const isFormSubmitted = event.data.eventName === 'onFormSubmitted';\n        const iscurrentForm = !!event?.data?.id ? 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That\u2019s all the information you need to build a better website and drive more conversions.<\/p>\n<p>Not sure where to start? Schedule a friendly chat with our SEO experts and begin to unlock the considerable potential of your internal search engine.<\/p>\n<p><a class=\"btn blog-contact-btn\">GET IN TOUCH<\/a><\/p>\n<div id=\"pdfDownload\">\n\t\t\t\t\t<script>\n\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\tportalId: 5408011,\n\t\t\t\t\t\t\t\tformId: \"3f79c1e8-882b-45d7-9a8c-f8e22093fdf1\",\n\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1775252930000-0475482065\",\n\t\t\t\t\t\t\t\tregion: \"na1\",\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t})});\n\t\t\t\t\t<\/script>\n\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1775252930000-0475482065\"><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Although the phrase \u201cknowledge is power\u201d was likely coined by Sir Francis Bacon way back in 1597, it has been repeated in the writings of many throughout history and continues to resonate today\u2014especially at Google. Since the search giant\u2019s inception in 1999, the people behind it have been gaining knowledge about humanity, usually without even [&hellip;]<\/p>\n","protected":false},"author":189,"featured_media":112214,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","reading_level":"Technical","reading_level_confidence":0.72,"reading_level_needs_review":"0","footnotes":""},"categories":[2897],"tags":[],"class_list":["post-112212","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-search-optimization"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Internal site search engine optimisation: The treasure right under our noses | DAC<\/title>\n<meta name=\"description\" content=\"Learn how internal search engines improve user experiences\u2014and reveal a wealth of useful information 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