{"id":110902,"date":"2020-09-16T18:00:00","date_gmt":"2020-09-16T23:00:00","guid":{"rendered":"https:\/\/www.dacgroup.com\/4-ways-to-ace-holiday-email-marketing-during-covid-19-2\/"},"modified":"2024-12-21T05:51:23","modified_gmt":"2024-12-21T10:51:23","slug":"4-ways-to-ace-holiday-email-marketing-during-covid-19-2","status":"publish","type":"post","link":"https:\/\/www.dacgroup.com\/en-gb\/insights\/blog\/strategy\/4-ways-to-ace-holiday-email-marketing-during-covid-19-2\/","title":{"rendered":"4 ways to ace holiday email marketing during COVID-19"},"content":{"rendered":"<p>The busiest time in the email marketing calendar is almost upon us: Q4, complete with American Thanksgiving, Black Friday, Cyber Monday, and a daily flood of emails until the end of the year.\u00a0 This year, we&#8217;re expecting a busier fourth quarter than ever\u2014not only because more people are shopping from home in the age of COVID-19, but because email open rates have risen steadily since the onset of the pandemic.<\/p>\n<p>How can we, as email marketers, approach this new normal during the height of our work year? Well, we start with these four ways to appeal to seasoned recipients, face down fresh challenges, and maintain both technical and content-related best practices.<\/p>\n<ol>\n<li>\n<h2>Create positive vibes  <\/h2>\n<p>These are difficult times for everyone, so acknowledge what your customers may be feeling and the new routines they may have adopted. Virtual gatherings, for example, may put a new twist on traditional holidays.<\/p>\n<p>Of course, the key is to demonstrate how your products or services can fit in with these adjusted occasions. Many businesses have modified their services to accommodate the <a href=\"\/en-gb\/blog\/our-lasting-adaptations-will-create-the-new-normal\/\">new normal<\/a>, and are now using email to inform recipients about the modifications\u2014and, just as importantly, explain how they&#8217;ll benefit.<\/li>\n<li>\n<h2>Stand out from the crowd  <\/h2>\n<p>Consumers will very soon be flooded with marketing emails. But volume alone is not the only consideration here. Remember that the vast majority of these emails will be promoting specific online offers. That&#8217;s what you&#8217;re up against.<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-53129\" src=\"https:\/\/www.dacgroup.com\/wp-content\/uploads\/2024\/12\/holiday-shoppers-stat.jpg\" alt=\"73% of holiday shoppers will\u00a0purchase\u00a0primarily online this holiday (Netimperative\/Rakuten)\" width=\"612\" height=\"276\" \/><\/p>\n<p>So, with the competition steadily increasing its rate of fire\u2014and refining its targeting\u2014how do you give your emails a fighting chance of even being opened in the first place?<\/p>\n<ol>\n<li>Remember that subject lines that are personal and specifically call out offers are more likely to be opened.<\/li>\n<li>Place the most interesting offer above the fold so it&#8217;s clearly viewed in the preview window.<\/li>\n<li>Use the power of triggered emails and journeys to best engage each recipient.<\/li>\n<\/ol>\n<\/li>\n<li>\n<h2>Stress the safety of local store shopping  <\/h2>\n<p>Even though online shopping will dominate this season, it&#8217;s likely that people will still make at least <em>some<\/em> in-person visits to their <a href=\"\/en-gb\/services\/local-listings-management\/\">local stores<\/a>. With that in mind, craft emails that emphasise safety precautions, give detailed opening hours, and describe special services being provided during this high-traffic holiday season. On each store email, include:<\/p>\n<ul>\n<li>Store restrictions (mask-wearing, limited capacity, and anything someone may need to do to prepare for a visit to the store)<\/li>\n<li>Special services (curbside pickup, delivery, appointments for services)<\/li>\n<li>Modified store hours (senior shopping hours, extended or reduced hours)<\/li>\n<\/ul>\n<\/li>\n<section data-role=\"forward-email-subscription-container\" class=\"full-width w-100 d-flex justify-content-center align-items-center bg-c7f2b3\">\n    \n    <div class=\"max-w-1400 w-100 form\">\n        <div class=\"text-content-container\">\n            <h2>\n                Stay Forward            <\/h2>\n            <p class=\"subtitle\">\n                Get exclusive insights into digital <br class=\"d-none d-lg-block\">media's top-trending topics delivered<br class=\"d-none d-lg-block\"> directly to your inbox.            <\/p>\n        <\/div>\n\n        <div data-role=\"form-group\">\n            <div class=\"d-flex flex-column w-100\">\n                <form data-forward-email-form class='custom-hubspot-form' id='hubspot_form_6a1425083c84a'>\n    <div class='d-flex input'>\n        <input type='email' class='form-control me-2 input' placeholder='Email address' aria-label='Email' name='email' required>\n        <button type='submit' class='btn_primary-filled_white'>Submit\n<\/button>\n    <\/div>\n    <p class='hubspot-status'><\/p>\n<\/form>\n<script>\njQuery(document).ready(function($) {\n    var form = $('#hubspot_form_6a1425083c84a');\n    form.on('submit', function(event) {\n        event.preventDefault();\n\n        \/\/ Get email input value\n        var emailInput = form.find('input[name=\"email\"]');\n        var email = emailInput.val().trim();\n\n        \/\/ Required HubSpot fields\n        var portalId = '5408011';\n        var formId = 'cafa8eb8-dd43-46cc-bec7-9f87e85b1bdb';\n\n        \/\/ Prepare the data payload\n        var data = {\n            fields: [\n                {\n                    name: 'email',\n                    value: email\n                }\n            ],\n            context: {\n                pageUri: window.location.href,\n                pageName: document.title\n            },\n            submittedAt: new Date().getTime()\n        };\n\n        \/\/ Get the status element for this form\n        var statusElement = form.siblings('.forward-email-status-container');\n\n        \/\/ Send the data to HubSpot\n        fetch('https:\/\/api.hsforms.com\/submissions\/v3\/integration\/submit\/5408011\/cafa8eb8-dd43-46cc-bec7-9f87e85b1bdb', {\n            method: 'POST',\n            headers: {\n                'Content-Type': 'application\/json'\n            },\n            body: JSON.stringify(data)\n        })\n        .then(response => {\n            if (response.ok) {\n                if(statusElement) {\n                    statusElement.text('Thanks for Subscribing!');\n                    statusElement.css('color', 'green');\n                }\n\n                var userInfo = JSON.parse(localStorage.getItem('userInfo'));\n                if (userInfo) {\n                    userInfo.event = 'Form_submit';\n                    userInfo.email = email;\n                    userInfo.form_name = 'Newsletter';\n                    window.dataLayer = window.dataLayer || [];\n                    window.dataLayer.push(userInfo);\n                }\n\n                emailInput.val(''); \/\/ Clear the email field\n                window.dispatchEvent(new CustomEvent('newsletter-submit'));\n            } else {\n                return response.json().then(error => {\n                    if(statusElement) {\n                        statusElement.text('Error: ' + error.message);\n                        statusElement.css({\n                            'color': 'red',\n                            'padding-top': '10px'\n                        });\n                    }\n                });\n            }\n        })\n        .catch(error => {\n            console.error('Error:', error);\n            statusElement.text(\"There was an error submitting the form.\");\n            statusElement.css({\n                'color': 'red',\n                'padding-top': '10px'\n            });\n        });\n    });\n\n    window.addEventListener('message', function(event) {\n        const isFormCallback = event.data.type === 'hsFormCallback';\n        const isFormSubmitted = event.data.eventName === 'onFormSubmitted';\n        const iscurrentForm = !!event?.data?.id ? 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So, take every opportunity to showcase deals and sales, starting with subject lines that concisely describe your headline offer(s).<\/p>\n<p><img loading=\"lazy\" decoding=\"async\" class=\"alignnone size-full wp-image-53137\" src=\"https:\/\/www.dacgroup.com\/wp-content\/uploads\/2024\/12\/coupons-stat.jpg\" alt=\"46% of consumers are more interested in deals, coupons, or promotions now than before COVID-19.\" width=\"612\" height=\"276\" \/><\/p>\n<p>Email design should also allow for coupon codes to be easily copied, with particular attention paid to mobile layout and accessibility. After all, a recipient that finds themselves unable to copy a coupon code won&#8217;t be able to use it, and will likely become frustrated and less likely to engage with future campaigns.<\/p>\n<p>Stress value in email content and copy. With 50% of consumer families having someone concerned about a job\u2014and <a href=\"https:\/\/coresight.com\/research\/coronavirus-insights-us-survey-update-holiday-early-read-with-consumers-expecting-to-shop-early-and-spend-less-select-findings\/\" target=\"_blank\" rel=\"noopener\">more than a third of them having already experienced some loss of income<\/a>\u2014let your recipients know how your products and services will enhance their lives, go easy on their budgets, and fit into their adjusted lifestyles during these trying times.<\/li>\n<\/ol>\n<h2>Look to a brighter 2021<\/h2>\n<p>While people may be staying local, socially distanced, and sometimes locked down, we&#8217;re collectively looking forward to life returning to normal in 2021. Lay the groundwork with content that speaks to the future, such as being able to return to travel, social functions, and entertainment venues. What will people need to get ready to get back into the swing of things, and how can you help them achieve it?<\/p>\n<p>As always, we&#8217;re here to help you crystallise good ideas into great ones\u2014and make meaningful connections with your customers even during the most challenging times.<\/p>\n<p><a class=\"btn blog-contact-btn\">GET IN TOUCH<\/a><\/p>\n<div id=\"pdfDownload\">\n\t\t\t\t\t<script>\n\t\t\t\t\t\twindow.hsFormsOnReady = window.hsFormsOnReady || [];\n\t\t\t\t\t\twindow.hsFormsOnReady.push(()=>{\n\t\t\t\t\t\t\thbspt.forms.create({\n\t\t\t\t\t\t\t\tportalId: 5408011,\n\t\t\t\t\t\t\t\tformId: \"3f79c1e8-882b-45d7-9a8c-f8e22093fdf1\",\n\t\t\t\t\t\t\t\ttarget: \"#hbspt-form-1779705096000-8082049503\",\n\t\t\t\t\t\t\t\tregion: \"na1\",\n\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t})});\n\t\t\t\t\t<\/script>\n\t\t\t\t\t<div class=\"hbspt-form\" id=\"hbspt-form-1779705096000-8082049503\"><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>The busiest time in the email marketing calendar is almost upon us: Q4, complete with American Thanksgiving, Black Friday, Cyber Monday, and a daily flood of emails until the end of the year.\u00a0 This year, we&#8217;re expecting a busier fourth quarter than ever\u2014not only because more people are shopping from home in the age of [&hellip;]<\/p>\n","protected":false},"author":203,"featured_media":110890,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","reading_level":"Strategic","reading_level_confidence":0.78,"reading_level_needs_review":"0","footnotes":""},"categories":[2904],"tags":[1642,2506,749,2463],"class_list":["post-110902","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-strategy","tag-covid-19-5","tag-cyber-monday-2020-4","tag-email-marketing","tag-thanksgiving-2020-2"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - 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