{"id":108496,"date":"2016-12-17T00:41:00","date_gmt":"2016-12-17T05:41:00","guid":{"rendered":"https:\/\/www.dacgroup.com\/facebook-announces-reporting-errors-2\/"},"modified":"2024-12-31T06:12:54","modified_gmt":"2024-12-31T11:12:54","slug":"facebook-announces-reporting-errors-2","status":"publish","type":"post","link":"https:\/\/www.dacgroup.com\/en-gb\/insights\/blog\/paid-media\/facebook-announces-reporting-errors-2\/","title":{"rendered":"More Errors Announced on Facebook Reporting: What it Means for Brands"},"content":{"rendered":"<p>In its third admission since September, Facebook announced it has realised more errors in the way it measures engagement with video ads and links to external sites. 2016 has not been a banner year for accuracy at the internet\u2019s second-biggest advertising player \u2013 so what does this mean for brands?<\/p>\n<p>More and more, agencies and brands are leaning on Facebook metrics for <a href=\"\/en-gb\/services\/\">digital marketing<\/a> decision-making. Along with Google, Facebook made up 90% of the ad growth seen this year, and the two heavyweights pulled in nearly <a href=\"https:\/\/www.bloomberg.com\/news\/articles\/2016-11-28\/google-facebook-leave-rivals-struggling-for-digital-nirvana\">two-thirds of all advertising revenue<\/a> between them. Facebook inventory has become table stakes for advertisers seeking performance social advertising at scale, but it\u2019s becoming clear that brands need to <a href=\"\/en-gb\/services\/analytics-and-marketing-science-services\/\">invest in alternate ways of measuring their campaign results<\/a>.<\/p>\n<p>Reporting errors uncovered this year include:<\/p>\n<ul>\n<li>Overstating estimated audience sizes<\/li>\n<li>Fixes to counting likes and shares<\/li>\n<li>Inflated average time spent with videos, page visits and time spent reading posts<\/li>\n<li>Repeat-counting visitors<\/li>\n<\/ul>\n<p>Because of these errors, many publishers may have been misled into reporting higher engagement across their links than was actually the case. For some brands, this affected not just marketing strategy, but the overall business. The importance of Facebook advertising isn\u2019t going away, but savvy brands will need to look at additional ways of tracking performance<\/p>\n<p><strong>Track engagement by objective <\/strong><\/p>\n<p>For performance-based advertisers that want to acquire signups, drive purchases, or encourage downloads, there is no need to rely exclusively on Facebook reporting. Provided there is a tracking plan in place, these actions can be tracked across multiple analytics platforms and data can be compared based on how conversions are attributed (last click, first click etc.).<\/p>\n<section data-role=\"forward-email-subscription-container\" class=\"full-width w-100 d-flex justify-content-center align-items-center bg-c7f2b3\">\n    \n    <div class=\"max-w-1400 w-100 form\">\n        <div class=\"text-content-container\">\n            <h2>\n                Stay Forward            <\/h2>\n            <p class=\"subtitle\">\n                Get exclusive insights into digital <br class=\"d-none d-lg-block\">media's top-trending topics delivered<br class=\"d-none d-lg-block\"> directly to your inbox.            <\/p>\n        <\/div>\n\n        <div data-role=\"form-group\">\n            <div class=\"d-flex flex-column w-100\">\n                <form data-newsletter-form class='custom-hubspot-form' id='hubspot_form_6a0709a27474c'>\n    <div class='d-flex input'>\n        <input type='email' class='form-control me-2 input' placeholder='Email address' aria-label='Email' name='email' required>\n        <button type='submit' class='btn_primary-filled_white'>Submit\n<\/button>\n    <\/div>\n    <p class='hubspot-status'><\/p>\n<\/form>\n<script>\njQuery(document).ready(function($) {\n    var form = $('#hubspot_form_6a0709a27474c');\n    form.on('submit', function(event) {\n        event.preventDefault();\n\n        \/\/ Get email input value\n        var emailInput = form.find('input[name=\"email\"]');\n        var email = emailInput.val().trim();\n\n        \/\/ Required HubSpot fields\n        var portalId = '5408011';\n        var formId = 'cafa8eb8-dd43-46cc-bec7-9f87e85b1bdb';\n\n        \/\/ Prepare the data payload\n        var data = {\n            fields: [\n                {\n                    name: 'email',\n                    value: email\n                }\n            ],\n            context: {\n                pageUri: window.location.href,\n                pageName: document.title\n            },\n            submittedAt: new Date().getTime()\n        };\n\n        \/\/ Get the status element for this form\n        var statusElement = form.siblings('.hubspot-status');\n\n        \/\/ Send the data to HubSpot\n        fetch('https:\/\/api.hsforms.com\/submissions\/v3\/integration\/submit\/5408011\/cafa8eb8-dd43-46cc-bec7-9f87e85b1bdb', {\n            method: 'POST',\n            headers: {\n                'Content-Type': 'application\/json'\n            },\n            body: JSON.stringify(data)\n        })\n        .then(response => {\n            if (response.ok) {\n                if(statusElement) {\n                    statusElement.text('Form submitted successfully!');\n                    statusElement.css('color', 'green');\n                }\n\n                var userInfo = JSON.parse(localStorage.getItem('userInfo'));\n                if (userInfo) {\n                    userInfo.event = 'Form_submit';\n                    userInfo.email = email;\n                    userInfo.form_name = 'Newsletter';\n                    window.dataLayer = window.dataLayer || [];\n                    window.dataLayer.push(userInfo);\n                }\n\n                emailInput.val(''); \/\/ Clear the email field\n                window.dispatchEvent(new CustomEvent('newsletter-submit'));\n            } else {\n                return response.json().then(error => {\n                    if(statusElement) {\n                        statusElement.text('Error: ' + error.message);\n                        statusElement.css({\n                            'color': 'red',\n                            'padding-top': '10px'\n                        });\n                    }\n                });\n            }\n        })\n        .catch(error => {\n            console.error('Error:', error);\n            statusElement.text(\"There was an error submitting the form.\");\n            statusElement.css({\n                'color': 'red',\n                'padding-top': '10px'\n            });\n        });\n    });\n\n    window.addEventListener('message', function(event) {\n        const isFormCallback = event.data.type === 'hsFormCallback';\n        const isFormSubmitted = event.data.eventName === 'onFormSubmitted';\n        const iscurrentForm = !!event?.data?.id ? 'cafa8eb8-dd43-46cc-bec7-9f87e85b1bdb'.trim() == event?.data?.id : false; \n\n        if( isFormCallback && isFormSubmitted && iscurrentForm ) {\n            console.log('event', event);\n            window.location.href = 'https:\/\/www.dacgroup.com\/en-gb\/thank-you\/';\n        }\n    });\n});\n<\/script>                <span class=\"forward-email-status-container\"><\/span>\n            <\/div>\n\n            <button id=\"forward-form-submission\" class=\"subscribe-btn\" type=\"button\" onclick=\"triggerButton(this)\">\n                <span class=\"d-inline-block\">\n                    SUBSCRIBE                <\/span>\n                <span class=\"d-inline-block bell-container\">\n                    <svg width=\"28\" height=\"28\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M3.5458 14.4774L4.50055 13.234C4.50657 11.8629 4.56791 9.80824 5.17539 8.00401C5.52706 6.95953 6.09459 5.89126 7.03537 5.08C7.70533 4.50227 8.51103 4.10149 9.44696 3.90922C9.50872 3.69984 9.5922 3.49047 9.70471 3.28979C9.91134 2.92122 10.2194 2.57523 10.654 2.33189C11.0827 2.09183 11.5478 2 12 2C12.4355 2 12.8969 2.08208 13.3272 2.31763C13.7695 2.55969 14.0812 2.91045 14.2866 3.28943C14.3999 3.49849 14.4813 3.71787 14.5396 3.93682C15.5444 4.18145 16.3788 4.69659 17.0444 5.38131C17.9498 6.3126 18.4937 7.50224 18.8321 8.60503C19.3645 10.3395 19.4725 12.1499 19.4944 13.1421C19.9371 13.6338 20.3502 14.1627 20.6914 14.626C21.9447 16.3277 20.6148 18.5001 18.7001 18.5001L5.52863 18.5C3.45543 18.5 2.28314 16.1217 3.5458 14.4774Z\" stroke=\"#171616\" \/>\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.0857 19.3749C9.431 19.1461 9.89639 19.2405 10.1252 19.5858C10.874 20.7159 12.7481 21.0858 13.9 19.5501C14.1485 19.2187 14.6186 19.1516 14.95 19.4001C15.2813 19.6486 15.3485 20.1187 15.1 20.4501C13.2518 22.9143 10.126 22.3027 8.87475 20.4143C8.64596 20.069 8.74041 19.6037 9.0857 19.3749Z\" fill=\"#171616\" \/>\n                    <\/svg>\n                <\/span>\n            <\/button>\n        <\/div>\n    <\/div>\n\n    \n    <script>\n        function triggerButton(button) {\n\n            var container = button.closest('[data-role=\"forward-email-subscription-container\"]');\n            var form = container.querySelector('[data-forward-email-form]');\n\n            if (form) {\n                jQuery(form).find(\"button[type='submit']\").trigger('click');\n            }\n        }\n    <\/script>\n\n<\/section>\n\n\n<p>For brands looking to generate brand awareness, it is becoming increasingly important to move away from reach and penetration metrics of old, and towards the new-school focus on audience research and how well that audience interacts with your brand. Using the advertising methodology of measuring engagement levels while targeting the correct audience as defined by research will ensure advertising dollars are spent most effectively.<\/p>\n<p>Since social engagement data on Facebook such as likes, shares, interactions etc. stand to be misrepresented or vary by network, we\u2019re seeing an evolution of branding campaign measurement that takes on a conversion-based KPI as well. User engagement can be tracked via a combination of on-page events such as content reveals, time on site, form fill data collection, offer-based conversion points, store locator visits etc. that can be measured via additional platforms.<\/p>\n<p>Emphasising these metrics and using third-party data tracking \u2013 in addition to looking at Facebook metrics \u2013 can help brands weather any changes to KPI definitions on the advertising platform. If advertisers properly track their own conversions and are diligent with testing, they can accurately determine the success of digital advertising campaigns and make informed decisions going forward to grow their business.<\/p>\n<p>For more information <a href=\"\/en-gb\/contact\/edinburgh\/\">contact DAC<\/a>!<\/p>\n<p>&nbsp;<\/p>\n","protected":false},"excerpt":{"rendered":"<p>In its third admission since September, Facebook announced it has realised more errors in the way it measures engagement with video ads and links to external sites. 2016 has not been a banner year for accuracy at the internet\u2019s second-biggest advertising player \u2013 so what does this mean for brands? More and more, agencies and [&hellip;]<\/p>\n","protected":false},"author":46,"featured_media":102634,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"content-type":"","reading_level":"Strategic","reading_level_confidence":0.65,"reading_level_needs_review":"0","footnotes":""},"categories":[2890],"tags":[973,695,2441,925,805,492],"class_list":["post-108496","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-paid-media","tag-digital-advertising-2","tag-facebook-2","tag-measurement-2","tag-metrics-2","tag-reporting-2","tag-strategy-2"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>More Errors Announced on Facebook Reporting: What it Means for Brands | DAC<\/title>\n<meta name=\"description\" content=\"What the most recent Facebook reporting errors mean for digital marketing decision-makers.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.dacgroup.com\/en-gb\/insights\/blog\/paid-media\/facebook-announces-reporting-errors-2\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"More Errors Announced on Facebook Reporting: What it Means for Brands | DAC\" \/>\n<meta property=\"og:description\" content=\"What the most recent Facebook reporting errors mean for digital marketing decision-makers.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/www.dacgroup.com\/en-gb\/insights\/blog\/paid-media\/facebook-announces-reporting-errors-2\/\" \/>\n<meta property=\"og:site_name\" content=\"DAC\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/DACGroup\" \/>\n<meta property=\"article:published_time\" content=\"2016-12-17T05:41:00+00:00\" 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