{"id":107212,"date":"2019-01-03T20:00:00","date_gmt":"2019-01-04T01:00:00","guid":{"rendered":"https:\/\/www.dacgroup.com\/manage-reviews-with-ease-using-pre-populated-responses-2\/"},"modified":"2024-12-20T09:22:38","modified_gmt":"2024-12-20T14:22:38","slug":"manage-reviews-with-ease-using-pre-populated-responses-2","status":"publish","type":"post","link":"https:\/\/www.dacgroup.com\/en-gb\/insights\/blog\/local-search\/manage-reviews-with-ease-using-pre-populated-responses-2\/","title":{"rendered":"Manage Reviews with Ease Using Pre-Populated Responses"},"content":{"rendered":"

It has been shown time and time again that responding to online reviews is a necessity for any business. In fact, modern consumers expect a review response within 24 hours<\/a>, and brands who provide direct responses to reviews have better ratings<\/a>. At this point, it’s clear that businesses in virtually every sector have to get actively involved in customer conversations.<\/p>\n

But it’s not always as straightforward as it sounds. For most multi-location brands\u2014and other businesses that receive a high volume of reviews\u2014responding to each and every review can quickly become a monumental task. This is why we’ve streamlined the process so that each review can be acknowledged and managed in a matter of seconds.<\/p>\n

New for 2019: templated responses to online reviews<\/h2>\n

Our new Pre-Populated Review Response<\/strong> feature can make the arduous task of responding to all your reviews significantly less daunting. It allows you to save up to 10 pre-canned responses in your account for fast retrieval. These standard saved responses can be used to reply to any review collected in our TransparenSEE<\/a> dashboard, helping you make light work of the high volume of reviews that pour in through your various brick-and-mortar locations.<\/p>\n

Of course, each of these pre-populated review responses can be edited or personalised on the fly, and even augmented with additional content if needed. So rest assured that you won’t be providing reviewers with an impersonal, cookie-cutter response\u2014but you will<\/em> be saving yourself a lot of time and effort.<\/p>\n

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