{"id":117584,"date":"2012-07-05T20:28:00","date_gmt":"2012-07-06T01:28:00","guid":{"rendered":"https:\/\/www.dacgroup.com\/do-canadians-and-americans-search-differently\/"},"modified":"2024-12-23T00:36:25","modified_gmt":"2024-12-23T05:36:25","slug":"do-canadians-and-americans-search-differently","status":"publish","type":"post","link":"https:\/\/www.dacgroup.com\/en-ca\/insights\/blog\/strategy\/do-canadians-and-americans-search-differently\/","title":{"rendered":"Do Canadians and Americans Search Differently?"},"content":{"rendered":"<p>DAC\/Kantar Media\u2019s <u style=\"text-decoration: none; color: #337ab7;\">yearly <a href=\"\/services\/digital-media\/\">media<\/a> usage study<\/u> looks at buying behavior separately in the U.S. and Canada. The two countries share a border, but do they share the same media usage habits? In many questions, the similarities between American and Canadian respondents were striking. However, there are still some notable differences between U.S. and Canadian shoppers.<\/p>\n<h2><strong>Canadians and Americans named the same top four media sources<\/strong><\/h2>\n<p>When asked which media source shoppers referenced first and second when looking for business information, both Canadians and Americans chose search engines as their #1 most used media source, followed by company websites, print yellow pages, and Internet yellow pages. When looking at media choices used by heading category (for example Auto Repair or Physicians), Americans and Canadians searched very similarly, although there was a trend of Americans reporting higher usage of search engines.\u00a0 Search engines were also top for Canadians; however, they were slightly more likely to favor print and Internet yellow pages.\u00a0 This is likely because Canadian media usage habits lag the U.S. by\u00a0six months to a year.<\/p>\n<h2><strong>Both Canadians and Americans use mobile to <a href=\"\/local-marketing-platforms\/\">search for local businesses<\/a><\/strong><\/h2>\n<p>Americans are more likely to use mobile to find local businesses. Our study found that 11% of Americans stated that they use mobile first or second when searching for business information, compared to only 4% of Canadians. Additionally, when asked why respondents search for products on their mobile phones, 14% of Americans said that their mobile device is sometimes their main Internet connection. Still, Canadian mobile phone usage is growing steadily, particularly usage of Smartphones to search for business information. A 2012 <a href=\"http:\/\/www.thinkwithgoogle.com\/insights\/tools\/our-mobile-planet-tool\/\" target=\"_blank\" rel=\"noopener\">Google Insights study<\/a> on mobile habits across the globe showed that 49% of Canadians search for business information on their mobile devices at least once a week, a figure that will likely grow as more and more Canadians adopt Smartphones.<\/p>\n<section id=\"hub-newsletter-signup\" data-role=\"forward-email-subscription-container\" class=\"full-width w-100 d-flex justify-content-center align-items-center bg-c7f2b3\">\n    \n    <div class=\"max-w-1400 w-100 form\">\n        <div class=\"text-content-container\">\n            <h2>\n                Stay Forward            <\/h2>\n            <p class=\"subtitle\">\n                Get exclusive insights into digital <br class=\"d-none d-lg-block\">media's top-trending topics delivered<br class=\"d-none d-lg-block\"> directly to your inbox.            <\/p>\n        <\/div>\n\n        <div data-role=\"form-group\">\n            <div class=\"d-flex flex-column w-100\">\n                <form data-forward-email-form class='custom-hubspot-form' id='hubspot_form_6ab06c3f01998'>\n    <div class='d-flex input'>\n        <input type='email' class='form-control me-2 input' placeholder='Email address' aria-label='Email' name='email' required>\n        <button type='submit' class='btn_primary-filled_white'>Submit\n<\/button>\n    <\/div>\n    <input type='text' name='dac_hp' value='' tabindex='-1' autocomplete='off' aria-hidden='true' style='position:absolute;left:-9999px;height:0;width:0;border:0;padding:0;overflow:hidden'>\n    \n    <p class='hubspot-status'><\/p>\n<\/form>\n<script>\njQuery(document).ready(function($) {\n    var loadedAt = Date.now();\n    var form = $('#hubspot_form_6ab06c3f01998');\n    form.on('submit', function(event) {\n        event.preventDefault();\n\n        \/\/ Get email input value\n        var emailInput = form.find('input[name=\"email\"]');\n        var email = emailInput.val().trim();\n\n        \/\/ Get the status element for this form\n        var statusElement = form.siblings('.forward-email-status-container');\n\n        \/\/ Submit through the site's form proxy (form IDs stay server-side)\n        fetch('https:\/\/www.dacgroup.com\/en-ca\/wp-json\/api\/v1\/forms\/submit', {\n            method: 'POST',\n            headers: {\n                'Content-Type': 'application\/json'\n            },\n            body: JSON.stringify({\n                form: 'newsletter',\n                source: 'block-hub-newsletter',\n                lang: 'en-ca',\n                email: email,\n                hp: form.find('input[name=\"dac_hp\"]').val(),\n                turnstileToken: form.find('[name=\"cf-turnstile-response\"]').val() || '',\n                elapsed: Date.now() - loadedAt,\n                pageUri: window.location.href,\n                pageName: document.title\n            })\n        })\n        .then(response => response.json().catch(function() { return {}; }).then(result => {\n            if (response.ok && result.success) {\n                if(statusElement) {\n                    statusElement.text('Thanks for Subscribing!');\n                    statusElement.css('color', 'green');\n                }\n\n                var userInfo = JSON.parse(localStorage.getItem('userInfo'));\n                if (userInfo) {\n                    userInfo.event = 'Form_submit';\n                    userInfo.email = email;\n                    userInfo.form_name = 'Newsletter';\n                    window.dataLayer = window.dataLayer || [];\n                    window.dataLayer.push(userInfo);\n                }\n\n                emailInput.val(''); \/\/ Clear the email field\n                window.dispatchEvent(new CustomEvent('newsletter-submit'));\n            } else {\n                if(statusElement) {\n                    statusElement.text((result.data && result.data.message) || \"There was an error submitting the form.\");\n                    statusElement.css({\n                        'color': 'red',\n                        'padding-top': '10px'\n                    });\n                }\n            }\n        }))\n        .catch(error => {\n            console.error('Error:', error);\n            statusElement.text(\"There was an error submitting the form.\");\n            statusElement.css({\n                'color': 'red',\n                'padding-top': '10px'\n            });\n        });\n    });\n});\n<\/script>                <span class=\"forward-email-status-container\"><\/span>\n            <\/div>\n\n            <button id=\"forward-form-submission\" class=\"subscribe-btn\" type=\"button\" onclick=\"triggerButton(this)\">\n                <span class=\"d-inline-block\">\n                    SUBSCRIBE                <\/span>\n                <span class=\"d-inline-block bell-container\">\n                    <svg width=\"28\" height=\"28\" viewBox=\"0 0 24 24\" fill=\"none\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M3.5458 14.4774L4.50055 13.234C4.50657 11.8629 4.56791 9.80824 5.17539 8.00401C5.52706 6.95953 6.09459 5.89126 7.03537 5.08C7.70533 4.50227 8.51103 4.10149 9.44696 3.90922C9.50872 3.69984 9.5922 3.49047 9.70471 3.28979C9.91134 2.92122 10.2194 2.57523 10.654 2.33189C11.0827 2.09183 11.5478 2 12 2C12.4355 2 12.8969 2.08208 13.3272 2.31763C13.7695 2.55969 14.0812 2.91045 14.2866 3.28943C14.3999 3.49849 14.4813 3.71787 14.5396 3.93682C15.5444 4.18145 16.3788 4.69659 17.0444 5.38131C17.9498 6.3126 18.4937 7.50224 18.8321 8.60503C19.3645 10.3395 19.4725 12.1499 19.4944 13.1421C19.9371 13.6338 20.3502 14.1627 20.6914 14.626C21.9447 16.3277 20.6148 18.5001 18.7001 18.5001L5.52863 18.5C3.45543 18.5 2.28314 16.1217 3.5458 14.4774Z\" stroke=\"#171616\" \/>\n                        <path fill-rule=\"evenodd\" clip-rule=\"evenodd\" d=\"M9.0857 19.3749C9.431 19.1461 9.89639 19.2405 10.1252 19.5858C10.874 20.7159 12.7481 21.0858 13.9 19.5501C14.1485 19.2187 14.6186 19.1516 14.95 19.4001C15.2813 19.6486 15.3485 20.1187 15.1 20.4501C13.2518 22.9143 10.126 22.3027 8.87475 20.4143C8.64596 20.069 8.74041 19.6037 9.0857 19.3749Z\" fill=\"#171616\" \/>\n                    <\/svg>\n                <\/span>\n            <\/button>\n        <\/div>\n    <\/div>\n\n    \n    <script>\n        function triggerButton(button) {\n\n            var container = button.closest('[data-role=\"forward-email-subscription-container\"]');\n            var form = container.querySelector('[data-forward-email-form]');\n\n            if (form) {\n                jQuery(form).find(\"button[type='submit']\").trigger('click');\n            }\n        }\n    <\/script>\n\n<\/section>\n\n\n<h2><strong>Canadians and Americans do not always use mobile search to accomplish the same things<\/strong><\/h2>\n<p>When asked about mobile searches, respondents from the U.S. and Canada mostly searched in the same fashion: both were more likely to search for local businesses than non-local businesses and both were more likely to search for specific business information such as phone numbers and hours of operation than surf the web on various businesses in a category.<\/p>\n<p style=\"text-align: center;\">\u00a0<a href=\"\/wpe-content\/uploads\/2012\/07\/top-actions.bmp\"><img loading=\"lazy\" decoding=\"async\" class=\"wp-image-2189 aligncenter\" src=\"\/wpe-content\/uploads\/2012\/07\/top-actions.bmp\" alt=\"\" width=\"614\" height=\"460\" \/><\/a><\/p>\n<h2><strong>Over half of Canadians and Americans have made a purchase based on a <a href=\"\/services\/content-strategy\/\">social media<\/a> recommendation<\/strong><\/h2>\n<p>Sixty percent of Canadians reported making a purchase based on a recommendation made on social networks, a figure slightly higher than the 54% of Americans that reported a social media influenced buy. Canadians and Americans were equally likely to ask a company a question on social media platforms, but Canadians were less likely to report satisfaction with company response, with 20% stating that they were less satisfied with responses received in the past.<\/p>\n<p>Overall, Canadians and Americans use media sources based on their situation and opportunity. More robust presence of mobile phones for business information searches in the U.S. and higher reported print directory usage in Canada can be correlated to the options available in the respondents\u2019 geographical locations. Factors such as <a href=\"\/services\/data-analytics\/\">data plan<\/a> cost variation between the U.S. and Canada can help explain the increased mobile searches in the U.S. Furthermore, wider broadband availability in the U.S. can be responsible for the higher reports of search engine use by Americans.<\/p>\n<p>Interested in finding out more? <a href=\"\/get-in-touch\/\">Contact us<\/a> today!<\/p>\n<p><em>Rebecca Frantz, Marketing Research Assistant<\/em><\/p>\n","protected":false},"excerpt":{"rendered":"<p>DAC\/Kantar Media\u2019s yearly media usage study looks at buying behavior separately in the U.S. and Canada. The two countries share a border, but do they share the same media usage habits? In many questions, the similarities between American and Canadian respondents were striking. However, there are still some notable differences between U.S. and Canadian shoppers. [&hellip;]<\/p>\n","protected":false},"author":37,"featured_media":114425,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"content-type":"","reading_level":"Strategic","reading_level_confidence":0.74,"reading_level_needs_review":"0","in_short_ai_headline":"","in_short_ai_body":"","in_short_status":"","footnotes":""},"categories":[2903],"tags":[],"class_list":["post-117584","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-strategy"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.7 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Do Canadians and Americans Search Differently? | DAC<\/title>\n<meta name=\"description\" content=\"DAC\/Kantar Media\u2019s yearly media usage study looks at buying behavior separately in the U.S. and Canada. 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