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Account Executive

Location: Toronto, Ontario

Type: Full Time

The Account Executive aids in the development, growth, and maintenance of profitable business by providing digital program execution and client management for our leading clients. S/he manages campaign implementation including project brief, timelines, client data collection and client-side deliverables. The Account Executive will work collaboratively with the rest of the account teams and leverages agency resources to deliver outstanding results for our clients.

 

Position Accountabilities:

  • Developing a thorough knowledge and understanding of DAC Group's offerings, and the ability to communicate them effectively to our clients
  • Advanced understanding and experience in digital media and marketing channels (SEM, SEO, social, display, programmatic, analytics, content marketing, etc.)
  • Establishing customer rapport, building and maintaining long term relationships
  • Showing a spirited enthusiasm for individual, and team goals
  • The ability to learn about the client's business
  • Work with the Account Manager or Director to grow revenue
  • Monitors established program KPls and ensures that the program performance meets the agreed upon client KPls.
  • Provide ongoing and outstanding support to the account team that will enhance the agency's relationships with our day to day contacts.
  • Assist Account Manager or Director in the development of annual account plans that meet revenue growth and profit margin targets for assigned clients.
  • Creates Contact Reports, Status Reports, and Budget Control Reports in accordance with DAC's standards for quality and accuracy.
  • Responsible for the effective and efficient documentation, communication  and dissemination of information regarding client activities and client administrative procedures.
  • Liaises with internal and client team to complete deliverables and coordinate client approvals.
  • Remains knowledgeable about the on-going program activities after a program has been launched.
  • Create onboarding and training materials to engage new clients
  • Google AdWords Certified.

 

Position Requirements:

  • 2-3 years digital agency experience, preferably in an account coordinator or executive role
  • Search marketing, digital media, web design and development, content marketing, CRM and other digital marketing experience
  • Good analytical skills, with the ability to see all the pieces and how each piece fits together to create the entire program
  • Highly effective written and oral communication skills
  • Flexibility to work different work schedules as needed
  • Ability to report on relevant data and able to relate results to client's objectives
  • A tenacious, positive person, who thrives in a fast-paced environment and can easily manage multiple project simultaneously
  • Good interpersonal skills, with the ability to develop positive relationships with members of various internal teams (including Operations and account teams) as well as clients and prospects
  • Strong attention to detail and accuracy
  • Self-motivated, outgoing and performance driven-personality
  • Ability to use PowerPoint, Excel, and client management tools to maximize time
  • Accepted file types: pdf.